deanna shurtz
GBAlways on point! clear and up to date on styles, inventory and logistics. always have what I want and can get it to me when I need it!
Diane Elizabeth Mireles
GBEasy to work with Lots of choices, easy to order, products are always nice. Recently bought another room sized rug! Prices are fantastic!
Robby
GBVery dissapointed with the experience 3/29/24UPDATE: After submitting this review, Rugs USA waived the return shipping fee which I appreciate. -------------------- Very dissapointed with the experience. HORRIBLE return policy. Not worth the risk to order from Rugs USA. Purchased a rug for over $900. Did not like it once it arrived. Rugs USA wants nearly $200 to return the rug. After submitting numerous requests, they lowered the return cost to $110. Why would I use Rugs USA again?
Tracy Bunk
GBGreat response to question Had a question about promo code and got very fast response. Was able to process my order easily after getting my question answered. Also love the room photo feature to see how rugs look in actual home space.
Christina
GBease of using the site Loved the website. The ease of choosing a carpet and seeing how it looks in the room before you purchase it is great and very helpful. And so many beautiful carpets to choose from. Looking forward to receiving my carpet.