Louis Marrero
GBI ordered my grill on line on a Monday… I ordered my grill on line on a Monday and received it on Friday. Unpacking was easy,as well in putting it together. Thank you for your quick response.
Jen K
GBExcellent customer service Great company to work with from start to finish. A special shout out to Melanie and Marisa for helping us out and accommodating us by holding our grill until our new house was ready. You went above and beyond our expectations and we really appreciate it. Can’t wait to try our new Napoleon grill!
Valued Customer
GBToday Today, I received my new Napoleon Rogue 425 Grill. Great experience with BBQ Authority customer service and their online ordering system. Fast shipping and quality packaging ! Grill shipping box was intact 100%, no damage to the box or any issues with grill parts inside. Overall, a great experience buying from BBQ Authority.
Matt
GBThe ordering process was painless The ordering process was painless. The grill shipped quickly. Now on to the assembly. Looks like it might take a while. Delivered yesterday. 9 days from order to delivery. I haven't even taken it out of the box yet. I need a rare sunny day to spread it out on the patio.
Steve Fabian
GBFast shipping Fast shipping! Item was a promised!