Great experience The entire process of purchase, from ordering to receipt of the product, was a concise and timely experience. The website is easy to navigate and delivery was timely and the driver was helpful and very cordial. He called ahead of time to check on our availability for delivery, which we appreciated. We are very happy with the quality of service we received and would purchase again from this company.

In stock, great price, free shipping! Had the model I wanted in stock at a great price, included free shipping. Shipment arrived in perfect shape - banded and strapped to a pallet. Have not opened the package yet but from the outside it appears to be in great shape.

Today Today, I received my new Napoleon Rogue 425 Grill. Great experience with BBQ Authority customer service and their online ordering system. Fast shipping and quality packaging ! Grill shipping box was intact 100%, no damage to the box or any issues with grill parts inside. Overall, a great experience buying from BBQ Authority.

Outstanding Product, Price & Service Exact product I was looking for at a great price, including the cost of shipping. Excellent communication. Every part of the transaction was handled professionally and with care. I will gladly buy from them again.

Awesome company to work with By far got the best deal on the internet for a grill. Ordered the item which was delivered by freight and received it in one week from Chicago. Received item in excellent condition and received a small gift of 3 hot sauces included with my order. From one vet to another, I really appreciate the customer service. Definitely buy from these guys, you won’t regret it!