Today Today, I received my new Napoleon Rogue 425 Grill. Great experience with BBQ Authority customer service and their online ordering system. Fast shipping and quality packaging ! Grill shipping box was intact 100%, no damage to the box or any issues with grill parts inside. Overall, a great experience buying from BBQ Authority.

Excellent Excellent. Michelle is outstanding. I purchased a product a few weeks back. And Michelle did her best so I can pick up the unit for an event at home that weekend. The Napoleon grill also is top notch.

The Napoleon F365 (propane) grill is …well-built and sturdy! The Napoleon F365 (propane) grill was recommended by a friend as well as BBQ Authority for the purchase. No Tax and free shipping was a plus for me. When I placed the order, the rep said it was on back order but they’d do their best to get me one asap. 10 days later it was delivered boxed and palletized right to my garage. I put it together the next day and quickly realized it was a well-made grill. The instructions could have been drawn a little clearer but if one takes their time, you’ll get through it ok. I haven’t “seasoned” it yet because of continuous rain but this appears web a straight-forward process. I believe you’ll be very happy with this grill…the drip pan and tray are designed for easy removal and cleaning.

Fast shipping Fast shipping! Item was a promised!

The ordering process was painless The ordering process was painless. The grill shipped quickly. Now on to the assembly. Looks like it might take a while. Delivered yesterday. 9 days from order to delivery. I haven't even taken it out of the box yet. I need a rare sunny day to spread it out on the patio.