I ordered 2 pionies in two separate… I ordered 2 pionies in two separate orders. Both plants arrived well packed and in good shape. One is planted in the garden and is happy. The other is recovering from the trip and will join the other in a day or so. I have never had an issue with the plants from Garden Goods Direct.

The pieris plants sent were very… The pieris plants sent were very undersized for the cost and the mugo pine must not have been watered for a very long time. The dirt fell out from the wrap around roots severely browned and strangled. They ask for photos. Well, to save this plant will be a challenge. I put it in the ground immediately and don't plan to lift it to take a photo. It will definitely kill it. 10 days later the candles remain severely wilted. Not much hope. This is the second time I have lost a plant because the person selecting it was not careful choosing it. I don't like making a negative review but after two problems, I'm finished.

Robin 5 stars Hello, first and foremost I was very impressed with the time it took for customer service to call after I left an email. less than 30 mins. Robin was so patient , kind, and empathetic. You should be so proud having Robin on your team! I hope you take as good care of Robin because she is taking great care of your customers! Thank you again Robin for walking me through!! Sincerely and God Bless Karen McCann

High quality product and service I've ordered many items from this company and each item arrived in perfect condition and in a timely fashion. I appreciate the quality, selection, sales, delivery and service from a real person when I had questions. I will continue to purchase items from this company.

Greatest plants ever ordered online!!! Great quality plants that were packed well to arrive without damage. In all my years of ordering from on-line plant sources, the plants I ordered from you were by far the best I’ve ever received. Wish I had found you years ago.