At 1st everything was amazing At 1st everything was amazing. Product worked great, and a couple weeks into grow the zipper broke. They tried to remedy it with $20........ mmmmm no that isn't going to work. Then they sent a new tent. Prefect....customer service took care of me. Now 8 weeks into flower and the grow hub kept dropping wifi. So lights, fans, and exhaust were not working properly. Woke up twice and lights were on. Came home from work and they were off. I reached out to them again and no response this time. It's too bad to. They have the ideas, but the final is lack luster at best. I feel like a whole new smart grow tent kit is in order.

Shipping you guys are lacking on the… Shipping you guys are lacking on the shipping I ordered something from Mars hydro. I get it in 5 days. I ordered my beans from The Bean shops I get them in like 4 or 5 days. It's the third thing I've ordered off of you guys and I'm waiting weeks. So disappointed. I'm waiting on a microscope to look at my trichomes and by time I get it. I'm just going to be chopping the plant down and guessing anyways. Still hasn't even showed that it's shipping been 15 days

I tried to order a different tent but… I tried to order a different tent but had trouble with pay pal. So I ordered yours and I was very pleased with the product an promptis of my order.

Great customer service In terms of getting my packages in a timely manner, it was not the best, however, when I emailed and asked what was going on, they very quickly replied within the next business day (sometimes even a few hours later) and told me they were investigating.Initially they explained they were switching warehouses and it may take longer to arrive and gave me a coupon for their website. Unfortunately, i waited around 2-4 weeks and still didn’t see it. When I emailed again, they couldn’t locate where my stuff was they sent me a new one at no cost and gave me a free tshirt for my troubles.

New and Improved When I first started looking into growing, Vivosun was considered a "lower quality" brand alongside the other major brands . I knew I needed something budget friendly but still got the job done properly . I ignored the advice of others and decided to go with Vivosun products anyway and I can honestly say they have stepped it up Big Time ! They revamped most of their grow equipment and got a Smart Grow System of their own that works very well to keep everything perfect . I think the competition really motivated Vivosun to take it up a notch and I feel they have successfully done that . If your looking into growing for yourself whether it be fruits and veggies or the Good Greens😎 you will not be disappointed !