TJM
GBI tried to order a different tent but… I tried to order a different tent but had trouble with pay pal. So I ordered yours and I was very pleased with the product an promptis of my order.
Larry Lauria
GBEverything was top notch and arrived in… Everything was top notch and arrived in a timely manner. The only issue I have is my fan stopped oscillating. This will not deter me from buying from vivosun again in the future.
Sean Mattson
GBGreat Stuff A few specifications missing from product descriptions, such as size and amount of vent/cord holes in tents. Excellent quality products. The stray thread here and there but they always lead to a knot. Can't wait to start a career with your equipment. 👍🏼
customer
GBI had a problem and you fixed it I had a problem and you fixed it. I have a fan that died im going to be calling soon. I dont know why the fans stop moving left and right. Also the thermomiter probes die as well.
Customer
GBGreat customer service In terms of getting my packages in a timely manner, it was not the best, however, when I emailed and asked what was going on, they very quickly replied within the next business day (sometimes even a few hours later) and told me they were investigating.Initially they explained they were switching warehouses and it may take longer to arrive and gave me a coupon for their website. Unfortunately, i waited around 2-4 weeks and still didn’t see it. When I emailed again, they couldn’t locate where my stuff was they sent me a new one at no cost and gave me a free tshirt for my troubles.