Great customer service In terms of getting my packages in a timely manner, it was not the best, however, when I emailed and asked what was going on, they very quickly replied within the next business day (sometimes even a few hours later) and told me they were investigating.Initially they explained they were switching warehouses and it may take longer to arrive and gave me a coupon for their website. Unfortunately, i waited around 2-4 weeks and still didn’t see it. When I emailed again, they couldn’t locate where my stuff was they sent me a new one at no cost and gave me a free tshirt for my troubles.

A good company to do business with The products are very good. The call in customer service is very good. Pricing is fair. Service is cumbersome and inconvenient due to email communication only, plus they don't work normal US business hours. Shipping is erratic and out the door can be slow. One order is sometimes shipped by three different carriers UPS, FedEx and USPS IMO fix service and streamline shipping and it would be a A1 company

Shipping you guys are lacking on the… Shipping you guys are lacking on the shipping I ordered something from Mars hydro. I get it in 5 days. I ordered my beans from The Bean shops I get them in like 4 or 5 days. It's the third thing I've ordered off of you guys and I'm waiting weeks. So disappointed. I'm waiting on a microscope to look at my trichomes and by time I get it. I'm just going to be chopping the plant down and guessing anyways. Still hasn't even showed that it's shipping been 15 days

New and Improved When I first started looking into growing, Vivosun was considered a "lower quality" brand alongside the other major brands . I knew I needed something budget friendly but still got the job done properly . I ignored the advice of others and decided to go with Vivosun products anyway and I can honestly say they have stepped it up Big Time ! They revamped most of their grow equipment and got a Smart Grow System of their own that works very well to keep everything perfect . I think the competition really motivated Vivosun to take it up a notch and I feel they have successfully done that . If your looking into growing for yourself whether it be fruits and veggies or the Good Greens😎 you will not be disappointed !

The quality is great and the price is… The quality is great and the price is awesome with the smart system and the app that really helps and easily learned