I wish I could give 0 stars to this… I wish I could give 0 stars to this business cause I placed an order to be delivered to my sister on her birthday, minutes later they sent me an email stating the order had been canceled and a refund was issued. Days later and I still had not seen a refund. Called them and they said they already issued the refund and had to wait for my bank or credit card to post it. I called my credit card immediately upon reading online that this company was a scam and that many customers had the same issue. They submitted a claims requesting my refund. Buyer be ware. Sarata florist.com are scammers. Do not buy from them.

Scammed as well I ordered flowers on 4/3 and unfortunately it was cancelled the same way as everyone else’s was. I emailed on 4/11 regarding a refund and was told they were working on it. I still have not received the refund and it is 4/23 and am no longer getting responses to my emails. I need my money back! The website says 2-5 days and we are approaching a month. I wish I had seen the reviews before I ordered. Super unhappy with this experience.

I ordered a plant package on 1st March… I ordered a plant package on 1st March to be delivered on 2nd March and I got a email stating my order was canceled and payment was refunded. It has been almost 2 months and I still have not received my payment . Order # 158282.

Erit was wonderful Erit was wonderful! Took his advice to call and order on the phone. Extremely helpful, professional and sincere. Thank you Erit.

Great customer service Great customer service, I was able to place my order over the phone with no problem. Maithis was most helpful.