Wonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!

Top notch service and products Great specialized products and service. Sparking of service, Dan Peters was very responsive and informative as my customer service rep. He gave me plenty of options for delivery when one of my ordered items was out of stock. Furthermore, he seemed to have a certain amount of expertise in rainwater catchment which is reassuring. Shipping speed was better than average and packaging of my items was well done. I would definitely buy from again.

The RainHarvest System is AWESOME The RainHarvest System is AWESOME, I bought two of them. They catch water even from condensation. My metal roof covers 3,600 sq feet so even with just condensation, I catch ~30 gallons in a night. Then my wife found the exact same product for sale on Amazon from another vendor for about $90.00 less. I purchased it too--exact same product but no shipping fee if you have Prime. The only thing I can think of at this time that would make the product better is for the hose connections to be made of brass. Applying a brass fitting to a plastic fitting will sooner or later result in failure.

Par Excellance! An especially great shoutout to John in tech help, shipping department. He helped me locate a replacement screen for one of my Leaf Eater downspouts. It’s really too bad that the manufacturer does not offer replacement screens - they need to! They do wear out from time to time.

I would not have believed it I would not have believed it, I did buy extra filters. Our water is so bad, you can't even use it to water the lawn. I stopped buying bottled water and now am using my well water for drinking, cooking and even use it for my ice maker. Best example, I was drinking diet cokes almost exclusively, I drank 3 quarts of water just last evening. I will be calling to order one for my company plant. Although, I have to have it tested after filtering, so if you have a source you can suggest for that, I sure would appreciate it.