Great service, great product! Rainnharvest was upfront and contacted me personally to update me on the availability and late shipment of the Berkey system I had ordered. Due to the pandemic, my system was manufactured and shipped much later than expected. They phoned me to let me know and offered to cancel my order (I didn’t cancel). They contacted me 2 more times to update me as to when I would receive it. It arrived sooner than expected and in perfect condition. Thank you Rain Harvest!

Item arrived after delays due to world… Item arrived after delays due to world wide pandemic and product shortages (run on berkey water filtration systems). I received email alerting to the delays and the option to cancel order. I allowed order to complete and eventually the unit arrived in good condition as ordered. Can not fault RainHarvest for the delays, everywhere I tried to order they were out of stock at the time. Satisfied overall.

Rainharvest sells awesome tanks Rainharvest sells awesome tanks, fixtures and accessories I can find nowhere else! I had a problem with an overflow adapter I ordered, and they got back to me right away and we eventually figured out that I was doing it wrong! So one suggestion for improvement would be to include detailed instructions with the products, but I still think these folks are 5 stars

I would not have believed it I would not have believed it, I did buy extra filters. Our water is so bad, you can't even use it to water the lawn. I stopped buying bottled water and now am using my well water for drinking, cooking and even use it for my ice maker. Best example, I was drinking diet cokes almost exclusively, I drank 3 quarts of water just last evening. I will be calling to order one for my company plant. Although, I have to have it tested after filtering, so if you have a source you can suggest for that, I sure would appreciate it.

Par Excellance! An especially great shoutout to John in tech help, shipping department. He helped me locate a replacement screen for one of my Leaf Eater downspouts. It’s really too bad that the manufacturer does not offer replacement screens - they need to! They do wear out from time to time.