Excellent service from Rainharvest Excellent service from Rainharvest . Item was backordered but I was contacted for alternatives model since I was not in rush to complete my rainharvest project I insisted for the same model. Item safely delivered to Cyberjaya, Malaysia by USPS. Nicely packed! Thanks a lot!

These folks did a nice job These folks did a nice job of handling my order even thought the Covid-19 virus turned the world upside down during the same time period. In fact, the Covid related fear prompted us to finally get off our duff's and place an order!

I was disappointed it took 4 months to… I was disappointed it took 4 months to get my Berkey filter system. Other Berkey dealers had them after everyone couldn't get them. My package did not include an instruction booklet. There was no testing red dye included which other companies sent out. I will get my supplies elsewhere in the future.

I would not have believed it I would not have believed it, I did buy extra filters. Our water is so bad, you can't even use it to water the lawn. I stopped buying bottled water and now am using my well water for drinking, cooking and even use it for my ice maker. Best example, I was drinking diet cokes almost exclusively, I drank 3 quarts of water just last evening. I will be calling to order one for my company plant. Although, I have to have it tested after filtering, so if you have a source you can suggest for that, I sure would appreciate it.

Wonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!