Awesome company with great employees Awesome company with great employees. Would have been 5 stars, but they initially sent the wrong item.

My 3000 gallon insurance policy is a keeper After looking at numerous You Tubes videos and researching different sites IRT collection of rain water I came the across RainHarvest site. I opted for two of the Global Plastics 1500 gallon underground storage tanks, the 1.25 h.p. 115 v submersible pump, and the Graf Optimax rainwater filter bundle. Every singe time I called I got to talk with a knowledgeable person who had answers to every question I put to them. The hardest thing to do was finding someone who had any idea of installing such a system. I ended up calling my Brother who ended up driving 2400+ miles to help get the system up and running. I live in the mountains on a well and this 3000 gallon system gives me piece of mind knowing that if fires get close to my property, I have a viable system to keep the fire at bay. It’s also nice not to use the well to water the garden, of wash the car. All in all, I am very pleased with the system.

I was disappointed it took 4 months to… I was disappointed it took 4 months to get my Berkey filter system. Other Berkey dealers had them after everyone couldn't get them. My package did not include an instruction booklet. There was no testing red dye included which other companies sent out. I will get my supplies elsewhere in the future.

Excellent Customer Service All needed items in stock and delivered in timely manner. I had some technical questions but all supporters were unavailable. However, I left message and received callback later that day. Even though it was 5pm or maybe a little after, he stayed on the phone and thoroughly answered all my questions. Good job guys !

Item arrived after delays due to world… Item arrived after delays due to world wide pandemic and product shortages (run on berkey water filtration systems). I received email alerting to the delays and the option to cancel order. I allowed order to complete and eventually the unit arrived in good condition as ordered. Can not fault RainHarvest for the delays, everywhere I tried to order they were out of stock at the time. Satisfied overall.