William
USProducts arrived early and in perfect… Products arrived early and in perfect condition. Installation was straightforward and simple. Price was best I could find. I will use RainHarvest again whenever I have a need for their products. Best Price. Functional. Speedy delivery. What more can you ask for?
Rex
USThe RainHarvest System is AWESOME The RainHarvest System is AWESOME, I bought two of them. They catch water even from condensation. My metal roof covers 3,600 sq feet so even with just condensation, I catch ~30 gallons in a night. Then my wife found the exact same product for sale on Amazon from another vendor for about $90.00 less. I purchased it too--exact same product but no shipping fee if you have Prime. The only thing I can think of at this time that would make the product better is for the hose connections to be made of brass. Applying a brass fitting to a plastic fitting will sooner or later result in failure.
Aaron B
USTop notch service and products Great specialized products and service. Sparking of service, Dan Peters was very responsive and informative as my customer service rep. He gave me plenty of options for delivery when one of my ordered items was out of stock. Furthermore, he seemed to have a certain amount of expertise in rainwater catchment which is reassuring. Shipping speed was better than average and packaging of my items was well done. I would definitely buy from again.
Russ
USExcellent Customer Service All needed items in stock and delivered in timely manner. I had some technical questions but all supporters were unavailable. However, I left message and received callback later that day. Even though it was 5pm or maybe a little after, he stayed on the phone and thoroughly answered all my questions. Good job guys !
Allen Harris
USWonderful experience Wonderful experience. My Sterilight bulb and Quartz sleeve broke in transit. When I opened the package and discovered the damage, I took pictures and e-mailed the company. Dan Peters was awesome - he responded promptly and told me he was shipping a replacement set and thanked me for the pictures to help them file a claim with the carrier. He followed up with me and let me know when my replacement was shipped and made sure I was satisfied. I will definitely use RainHarvest Systems again next year when it is time to replace the bulb and sleeve. Thanks to Dan and the company for great customer service and support!