Brandon Engle
GBBad Situation Turned Positive I had what started as a bad experience, turn out to be a positive one. Michael with the customer service team at Kind LED was able to diagnose my problem via chat and determine that I didn't need to spend money to ship my light back for service. A couple days later a new SD card and WiFi dongle showed up at my house. Now both my light and connection to my router work flawlessly without the hassle of sending my unit back. Thanks again, Michael.
Zachary Shifflett
GBNot only top of the line led lights Not only top of the line led lights, but top notch customer service followed my purchase. Jeff Dei was on point from the very first point of contact, follow thru impeccable. If your looking for the highest quality leds and over the top customer service, look no further! With Kind, Gorilla, and lotus, success is definitely in my near future!
Rick Pinchard
GBAbove and beyond customer service ! I want to reach out and thank the entire KIND team for above and beyond service to help me with an unfortunate event. One of my new KIND lights failed due to drywall dust being sucked into the fixture. KIND was extremely generous and repaired the fixture under warranty! (the new fixture warranty was voided, but repaired). I want to especially thank Michael, Jesse and Jeff for all the extra effort and customer support! Jeff, sorry I bugged you with a couple of messages, the documentation and configuration for using multiple lights with the control center can be confusing. Thanks again for your help and patience, I'll be writing a hardware review after a little more use and a side by side grow using our HLG fixtures vs KIND. Thanks and best wished to you and your families!
jason
GBI used the Kind led light in a veg room… I used the Kind led light in a veg room and had great results with it. Only complaint is where they cut there name KIND out of the side of the light, that creates a hiding spot for spiders so I had to cover it. Besides that a great light.
Jason P
GBSo far so good using an entry-level… So far so good using an entry-level kind LED product and looking forward to harvesting my pineapples and exotic fruits. If I had to compare all the brands across the marketplace for this purpose I would equate kind LED as a BMW in the grow light market. After all, you get what you pay for and that’s why I paid extra to get the kind LED lights.