Good customer service Some plants arrived with some frost damage due to abnormally cold weather, but after sending an email with pictures to the customer service team, they said they would send a replacement plant.

Great plants! Both of my plans arrived in excellent condition. They are healthy and as described. I purchased the heat pack because our temperatures have been really low in the northeast, and it kept them in great shape. Very happy with the quality, and the ordering process.

Lovely Parlor Palm! I would have given 5 stars, but for a delay in shipping which was not really the company’s fault. The plant is beautiful and arrived unscathed. USPS did an awful job of updating shipping info and took too long to actually get going. I truly appreciated the communication the company sent about any issues. Thank you.

I never got my plant -

Excellent! I ordered 3 plants, 2 of which were Calatheas, which are notoriously finicky. All 3 plants were super healthy and beautiful. I live in New Mexico so I've had trouble with plants not adjusting well to the dry climate but all 3 have done great so far!