Amazing Customer Service Special thanks to Lindsay who has worked with me on all my purchases. She has been patient friendly and professional through the whole process. The products I have purchased are beautiful and seem of good quality. I will highly recommend Urbilis.

What's up with my order? It’s been a full week since placing my order, but I haven’t received any information about its status. When I login to look it up, it says “waiting to be fulfilled”. Why? Is it on backorder? Until when? Warehouses no longer take a week to ship orders so something is wrong, but I have no idea when to expect this order.

European Planter Great experience. I had a few questions and Lindsay was extremely helpful. The planter was delivered in a timely manner. It was exactly what was presented to me. My wife and I are very happy. I would not hesitate to order from this company again. Perfect condition and free shipping. Could not be more satisfied. Thanks Lindsay

I ordered some chairs and order was… I ordered some chairs and order was processed no issues then someone emails me and cancels my order due to a pricing error without even offering me any other options and now I have to wait for a refund

Samples were a blessing. Without having seen these samples, I would have made a dreadful mistake in ordering my dining room chairs. Definitely worth the ten bucks, and this is the only company I found that carries samples of the finish on these chairs. Extremely helpful.