We got our spa delivered the first part… We got our spa delivered the first part of July. The setup was not great. When the guy went to setup the Covana cover he figured out he had lost a box of hardware on the freeway in transporting the unit. Now it took another week to get the parts. Once he got the cover setup it seemed to work. Then the trouble began. It would go up but would not go down. Or it just wouldn't lift at all. They have tried replacing different parts. Been since July and now it is almost September and the cover won't go up again. Of course no one is available on a weekend to fix it. What is a spa WORTH if you can't get in it. Tried to get ARCTIC SPA to replace it but for some reason they won't. Communication has been very poor with the management of Arctic Spa. Cal Robinson

One of the best accessories added to our St. George home After 6-months of research, and a visit to every spa/pool dealer in the Salt Lake Valley and a couple in Las Vegas, not to mention the Salt Lake County Fair, we purchased an Arctic Spa Ocean and had it delivered to St. George in December 2012. We have been thrilled. Every time that we use it we comment about how happy we are that we bought the Ocean. The Ocean is big – but it does exactly what we wanted it to do. In the winter it is a hot tub, and in the summer it is a small pool. When the kids and grandkids are with us, the smaller kids love to inch along the sides to get to the main swim nozzles and then get swept back to the group in the seated area. They do this again and again. We have had 14 people in the tub/pool at one time – and were all very comfortable and free to move around. I have loved the electronic interface and find it easier to check/change the temperature and settings from my iPhone, than to use the control panel on the spa. I understand that I can now connect it to my home router and check/change settings remotely. Very cool and reassuring. The crew at Arctic Spas Utah have been very helpful. We delayed the delivery of the spa for nearly 45 days (landscaping issues) and have been back for instructions on different chemicals, several times. Always great and I have never felt like an interruption or imposition. Scott C.

I believe this spa by artic spas is the best design and we looked everywhere for a good salt water system Their we're a few glitches in our information about the installation timing but after that was worked out all went very well. It's a great spa and the people at artic spa were very good . Very happy with the company

1st Customer in Utah to own the Summit XL As i understand it we were the first to own the new Summit XL in Utah. In spite of a snow storm the Arctic Spa team came through. The guys delivered and setup our huge spa in just one day! Great job in spite of the 16 inches of snow that made both delivery and the the removal of our old spa difficult. Friendly, knowledgeable, and on-time. Thanks Arctic Spa!

Go Get a Arctic Spa you won’t regret it! Arctic spas makes a Very easy to maintain Spa and we just got ours delivered on time setup was fast everything was explained to detail and our family has had a wonderful time in the spa. Chad has been a very good communicator from build to delivery and Christian kept track of the progress as well.