Best purchase ever, no pressure, delivered awesome spa as promised!!! Christian and crew are Awesome. Not only do they know hot tubs inside-out, so they can answer any question, you may have, but they take the time to make sure you know all about then too. There was no pressure, just answers. They even invited use to come down and try one out in the store. Ours Klondiker was ordered in Aug. of 2011 and installed in Sept. without a hitch. Christian helped use find an electrician to install the power box, then he come out to setup the tub the next day. We're looking forward to our second yearly maintenance. That's the only time someone needs to come out. It works (and feels) better then they claimed, and would recommend Arctic Spas and Arctic Spas Utah to any one wanting the best. We stop in all the time just to see whats new and say "Hi" to our friends there. Can't say enough about both, Christian and his staff, who will do what it takes to make you happy. Arctic Spa is great too, they makes a first class product, and go the extra mile to not only keep up with what's new, but leading the way.. Awesome!! Mark and Jackie

We got our spa delivered the first part… We got our spa delivered the first part of July. The setup was not great. When the guy went to setup the Covana cover he figured out he had lost a box of hardware on the freeway in transporting the unit. Now it took another week to get the parts. Once he got the cover setup it seemed to work. Then the trouble began. It would go up but would not go down. Or it just wouldn't lift at all. They have tried replacing different parts. Been since July and now it is almost September and the cover won't go up again. Of course no one is available on a weekend to fix it. What is a spa WORTH if you can't get in it. Tried to get ARCTIC SPA to replace it but for some reason they won't. Communication has been very poor with the management of Arctic Spa. Cal Robinson

One of the best purchasing experiences I have had for ages, maybe forever! Working with Christian Staples at Arctic Spas, on the purchase of our new spa was a refreshing surprise! His willingness to come inspect our site, and offer suggestions, I felt was above and beyond. His follow up e-mails and additional help was great! Everything he promised us happened like clock work. I would very highly recommend Christian and his crew to anyone interested in a new Spa! The only part of the experience I think needs improvement is the Arctic Spa literature. I would like it to have much more information on the product, showing equipment locations, seating depth, weight etc. etc.

great product and good follow through i can definitely recommend arctic spa in salt lake city. very informative and very patient- necessary for our purchase.

I believe this spa by artic spas is the best design and we looked everywhere for a good salt water system Their we're a few glitches in our information about the installation timing but after that was worked out all went very well. It's a great spa and the people at artic spa were very good . Very happy with the company