Arctic Spas Utah

2368 S. State Street, 84115, Salt Lake City, United States
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4.50
Based on 20 Reviews

5

75.00%

4

10.00%

3

5.00%

2

10.00%

1

0.00%
About Arctic Spas Utah

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John Kennedy
US

Arctic Spas Utah in a word Awesome! We just received our Arctic Ocean swim spa and our Arctic Beach House gazebo. These guys were great to deal with. Our salesman was super, no pressure, just explained all the various features, options, and costs to us, and answered all our questions, really nice guy to work with. The Arctic team that delivered our spa were amazing. The Ocean is HUGE but they manhandled it into our back yard and had it placed on our patio in about an hour, unbelievable. The Arctic team that delivered and set up our Beach House gazebo were pretty awesome too. This gazebo is also very LARGE and the parts for it covered the entire lawn in our back yard. I thought WOW these guys are going to be here for days setting this up, but to my surprise they had it completely done in a day. One of the techs even stayed late to explain how the spa worked, chemicals, water testing etc. The lights on the Ocean weren't working, but another tech stayed late and got the lights fixed for us. This Arctic Utah group were wonderful to work with, everyone very helpful and friendly. They are Pros all the way. The Arctic Ocean is really a neat swim spa, great for water exercises and regular hot tubbing too. The Beach House gazebo is just beautiful 100% western ceder wood, it really adds to the beauty of our house and yard. Another big plus wih Arctic Spas iand gazebos is that the quality is outstanding and it's obvious to see. The Ocean is rock solid, even unfilled. No skimping on the gazebo either, quality construction througout, looks like it was designed by an artist, great aesthetics. We are super happy about our purchase and we are really enjoying the spa and gazebo. A huge thanks to everyone at Arctic Utah!

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Ed Zerambo
US

Love the spa, the delivery was a little sketchy! I have had a couple of spas and, so far, the Arctic Spa eliminates the problems I have experienced in the past. The construction and design are more efficient, and should keep rodents and pest out of the cabinet. Still waiting for the first electric bill, but I believe it should meet their promises.

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Jim Mahler
US

I believe this spa by artic spas is the best design and we looked everywhere for a good salt water system Their we're a few glitches in our information about the installation timing but after that was worked out all went very well. It's a great spa and the people at artic spa were very good . Very happy with the company

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Gene
US

Great tub! We bought our Spa at the Utah State fair. We were promised free tickets to get in with a phone call but no answer,Not wanting to wait we pais and went in. Looked at all the Spas and Artic offered no pressure information on there tub. The factory rep gave us all the info and assured us if we wanted to make the purchase we could get the Fair price. We went home and slept on it and decided to make the purchase. The Spa was delivered no hassles and the tech that set it up was very helpful and did a great job. we are very pleased with the Spa. Our only complaint was a lack of follow up calls on delivery time and slow responce when calling to get delivery time. Felt like we were forgotten. Other than that a great experience

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Paul Spackman
US

Customer Service More Important Than The Sale. I have been looking and researching swim spas for the last two years. I was literally just hours away from making a purchase from another dealer. I decided to call Arctic Spas at the last minute as they had previously given me some information, and a few things about the build quality of Arctic Spas intrigued me -- one of which was the insulated cabinet instead of the blown on insulation of other manufacturers. Upon calling them, I explained what I was a out to purchase and a price and asked what they had in comparison. They researched a bit and called me back within an hour and gave me a quote. I drove the 40 miles to the shop and spoke with the employees and the owner. They were extremely helpful and were more concerned about the customer service than getting me out the door with a new spa. Needless to say, I walked out of the store with a new spa. The spa came in a week or so behind schedule but I was kept in the loop as time progressed. The spa that came in was stained already though I ordered it unstained. They gave me several options to remedy the issue. All options were fine, they actually went above and beyond.. I would recommend Arctic Spas to anyone.

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