1st Customer in Utah to own the Summit XL As i understand it we were the first to own the new Summit XL in Utah. In spite of a snow storm the Arctic Spa team came through. The guys delivered and setup our huge spa in just one day! Great job in spite of the 16 inches of snow that made both delivery and the the removal of our old spa difficult. Friendly, knowledgeable, and on-time. Thanks Arctic Spa!

Customer Service More Important Than The Sale. I have been looking and researching swim spas for the last two years. I was literally just hours away from making a purchase from another dealer. I decided to call Arctic Spas at the last minute as they had previously given me some information, and a few things about the build quality of Arctic Spas intrigued me -- one of which was the insulated cabinet instead of the blown on insulation of other manufacturers. Upon calling them, I explained what I was a out to purchase and a price and asked what they had in comparison. They researched a bit and called me back within an hour and gave me a quote. I drove the 40 miles to the shop and spoke with the employees and the owner. They were extremely helpful and were more concerned about the customer service than getting me out the door with a new spa. Needless to say, I walked out of the store with a new spa. The spa came in a week or so behind schedule but I was kept in the loop as time progressed. The spa that came in was stained already though I ordered it unstained. They gave me several options to remedy the issue. All options were fine, they actually went above and beyond.. I would recommend Arctic Spas to anyone.

Arctic Spas Utah in a word Awesome! We just received our Arctic Ocean swim spa and our Arctic Beach House gazebo. These guys were great to deal with. Our salesman was super, no pressure, just explained all the various features, options, and costs to us, and answered all our questions, really nice guy to work with. The Arctic team that delivered our spa were amazing. The Ocean is HUGE but they manhandled it into our back yard and had it placed on our patio in about an hour, unbelievable. The Arctic team that delivered and set up our Beach House gazebo were pretty awesome too. This gazebo is also very LARGE and the parts for it covered the entire lawn in our back yard. I thought WOW these guys are going to be here for days setting this up, but to my surprise they had it completely done in a day. One of the techs even stayed late to explain how the spa worked, chemicals, water testing etc. The lights on the Ocean weren't working, but another tech stayed late and got the lights fixed for us. This Arctic Utah group were wonderful to work with, everyone very helpful and friendly. They are Pros all the way. The Arctic Ocean is really a neat swim spa, great for water exercises and regular hot tubbing too. The Beach House gazebo is just beautiful 100% western ceder wood, it really adds to the beauty of our house and yard. Another big plus wih Arctic Spas iand gazebos is that the quality is outstanding and it's obvious to see. The Ocean is rock solid, even unfilled. No skimping on the gazebo either, quality construction througout, looks like it was designed by an artist, great aesthetics. We are super happy about our purchase and we are really enjoying the spa and gazebo. A huge thanks to everyone at Arctic Utah!

One of the best purchasing experiences I have had for ages, maybe forever! Working with Christian Staples at Arctic Spas, on the purchase of our new spa was a refreshing surprise! His willingness to come inspect our site, and offer suggestions, I felt was above and beyond. His follow up e-mails and additional help was great! Everything he promised us happened like clock work. I would very highly recommend Christian and his crew to anyone interested in a new Spa! The only part of the experience I think needs improvement is the Arctic Spa literature. I would like it to have much more information on the product, showing equipment locations, seating depth, weight etc. etc.

Excellent products and quality service Excellent products and quality service. Like others who have written reviews here, we did our homework before visiting Arctic Spas and we knew we 'd made the right choice almost immediately when we got there. They make you feel like family and you'll be very glad to give them your business.