Great tub! We bought our Spa at the Utah State fair. We were promised free tickets to get in with a phone call but no answer,Not wanting to wait we pais and went in. Looked at all the Spas and Artic offered no pressure information on there tub. The factory rep gave us all the info and assured us if we wanted to make the purchase we could get the Fair price. We went home and slept on it and decided to make the purchase. The Spa was delivered no hassles and the tech that set it up was very helpful and did a great job. we are very pleased with the Spa. Our only complaint was a lack of follow up calls on delivery time and slow responce when calling to get delivery time. Felt like we were forgotten. Other than that a great experience

Arctic Spas Utah in a word Awesome! We just received our Arctic Ocean swim spa and our Arctic Beach House gazebo. These guys were great to deal with. Our salesman was super, no pressure, just explained all the various features, options, and costs to us, and answered all our questions, really nice guy to work with. The Arctic team that delivered our spa were amazing. The Ocean is HUGE but they manhandled it into our back yard and had it placed on our patio in about an hour, unbelievable. The Arctic team that delivered and set up our Beach House gazebo were pretty awesome too. This gazebo is also very LARGE and the parts for it covered the entire lawn in our back yard. I thought WOW these guys are going to be here for days setting this up, but to my surprise they had it completely done in a day. One of the techs even stayed late to explain how the spa worked, chemicals, water testing etc. The lights on the Ocean weren't working, but another tech stayed late and got the lights fixed for us. This Arctic Utah group were wonderful to work with, everyone very helpful and friendly. They are Pros all the way. The Arctic Ocean is really a neat swim spa, great for water exercises and regular hot tubbing too. The Beach House gazebo is just beautiful 100% western ceder wood, it really adds to the beauty of our house and yard. Another big plus wih Arctic Spas iand gazebos is that the quality is outstanding and it's obvious to see. The Ocean is rock solid, even unfilled. No skimping on the gazebo either, quality construction througout, looks like it was designed by an artist, great aesthetics. We are super happy about our purchase and we are really enjoying the spa and gazebo. A huge thanks to everyone at Arctic Utah!

Excellent products and quality service Excellent products and quality service. Like others who have written reviews here, we did our homework before visiting Arctic Spas and we knew we 'd made the right choice almost immediately when we got there. They make you feel like family and you'll be very glad to give them your business.

Love the spa, not the communication I did my research, so I know Arctic Spas are one of the best. We went down to Salt Lake City to look at an Ocean and ended up purchasing one about 5 months after that visit. Communication was great all the way up to finding out when the spa was ready and when the delivery was going to happen. It seems like our sales person dropped off the Earth and I had to call into the shop. Day of delivery.....got a phone call from our salesperson apologizing for a mix up and it was actually coming the next day. Next day.....no confirmation call for delivery so I called the shop. I was told the spa would be here NLT 6pm. Delivery guys showed up at 8:30pm and said they were an independent company. OK.....customer service is very easy. Communicate! It seems there is a disconnect between the store and the delivery people and us customers are paying the price. Next day installation: Our tech showed up on time, was VERY helpful, and polite. He set the spa up, had us up and running on the internet, answered questions and I LOVE my spa.

Love the spa, the delivery was a little sketchy! I have had a couple of spas and, so far, the Arctic Spa eliminates the problems I have experienced in the past. The construction and design are more efficient, and should keep rodents and pest out of the cabinet. Still waiting for the first electric bill, but I believe it should meet their promises.