Aaron Robbins
GBNo scam here. Great products right on time. I read all the reviews here and was a bit skeptical so I reached out to Andrew at Wegrow, and voiced my concerns. He made sure my order was shipped out immediately upon receipt and I got my SF4000s about a week later. So far the gang at wegrowbuds has been true to their word, and I've had a great experience with them.
MT Hamma
GBBad service, Wasted a month went elsewhere Customer service is non existent I had to reach out by phone a couple of times since email was useless. Shipping out date is way slower than their already delayed estimate. In the end after waiting over a month they said they would request a cancellation for my order to the warehouse department.. My package never shipped from their warehouse and they finally removed the charge from my card. This was after being lied to over and over again about when my order would leave their warehouse. Consumers beware! I never could contact the warehouse which is in California, only their "office" on the east coast.
Kenneth Lyons
GBAwesome customer service that goes above and beyond expectations! I had placed a preorder for some fans that was unfortunately impacted by the supply chain issues every business has faced over the past year. The customer service agent kept me informed throughout the process and when it became clear that the fans order would not make it in time for my needs, they replaced the order with a comparable product that was listed for more money than my original order. I am more than happy with my experience and will be looking here first for all my grow needs.
Brando
GBThe drop shipper that ruined xmas Update: company is a drop shipping operation ran by a 22 year old with no real business background what so ever. Just like the reviews say, poor communication, finding out weeks later items are out of stock after you paid and have been expecting your package. This company does not have multiple warehouses they are just drop shippers. If I would have known that I would have NEVER gave you $700.. now I'm struggling to send all this back and get a refund as you screwed half my order up, didn't say anything until I finally got tired of waiting, and you now think I want a grow kit that's missing half the stuff? I'm a beginner I ordered the kit for a reason. Never ever ever again!
Robert Featherby
CATwo green thumbs up! Excellent customer service. They helped me deal with a manufacturer on an issue that was really beyond Grow Buds control. Above and beyond, two green thumbs up.