Pay in Crypto, slow customer service but followed through They offer payments in Crypto, which is really cool. Customer service was a bit slow, but they were polite and followed through on their word.

Cant get a hold of anyone Cant get a hold of anyone. I called numerous times and left a message emailed them once but no reply. I had to cancel my order as it's 15 business days and my purchased item wasn't even out of the confirmed stage. Sad cuz they used to be top notch.

"Growbuds" has been an awesome… "Growbuds" has been an awesome experience using. They are fast, courteous, and always helpful. I use them for all of my indoor growing needs. Plus, if they dont have an item, they'll notify you if and when it comes in. Which is handy, I think. Especially if it's a specific item you need.

Bad service, Wasted a month went elsewhere Customer service is non existent I had to reach out by phone a couple of times since email was useless. Shipping out date is way slower than their already delayed estimate. In the end after waiting over a month they said they would request a cancellation for my order to the warehouse department.. My package never shipped from their warehouse and they finally removed the charge from my card. This was after being lied to over and over again about when my order would leave their warehouse. Consumers beware! I never could contact the warehouse which is in California, only their "office" on the east coast.

Awesome customer service that goes above and beyond expectations! I had placed a preorder for some fans that was unfortunately impacted by the supply chain issues every business has faced over the past year. The customer service agent kept me informed throughout the process and when it became clear that the fans order would not make it in time for my needs, they replaced the order with a comparable product that was listed for more money than my original order. I am more than happy with my experience and will be looking here first for all my grow needs.