Todd C.
GBThese folks were great These folks were great , I bought the wrong size belt when I called to return it mutton power associate helped me find the right size belt and got my tractor up and running again. Thanks Mutton Power Equipment for your help.
Mark Murphy
GBVery disappointed Very disappointed. Bought a new self-propelled Toro there about 3 summers ago and have had nothing but trouble. I fixed it 4 times and had it in the shop 5 times. The mower has a terrible design of a steel gear turning a plastic gear for the self-propel system. They would always fix it but charge me every time over $100. Finally took it in yesterday to trade and they would only give me $50 for the mower I bought for $350 and spent over $400 in repairs. I felt they had no loyalty to the customer and wouldn't stand behind a poor product. Mark
Andrew Morgenthal
GBGreat Customer Service! My experience with Mutton Power was great, almost as good as Amazon. The JD accessory I ordered was missing parts and it was clearly a JD issue not MP. I called and told them what I had received and they corrected the issue in a timely manner without me having to contact them again. My experience with the JohnDeereStore.com was not nearly as helpful and I will not buy from them again. Mutton will be one of the first places I look when I need parts or accessories for my tractor or UTV.
Mike Shirey
GBLast name of Mutton you can be as rude as you choose... Wanted to talk to a salesperson that I previously has done business. That person has been let go from the business. That was disappointing. What really was frustrating was the arrogance of the person telling me that they were this person's replacement. This person has the last name Mutton. I mentioned I thought they were being significantly arrogant that they replaced the other person. The reply I received was "you asked, I told you!" Click. He hung up on me. I had considered doing a lot more business with them. Not too sure I want to do any business with them. Very disappointing. I guess I would have expected to hear, unfortunately he is no longer with us, how may I help you? I need to stop so my wife can go pick up the mowers we ordered from another business.
Dominick DeTommaso
GBI brought my snowblower in for a repair… I brought my snowblower in for a repair recently. The snowblower was originally purchased at the store. They repaired it I was able to use it for a very short time before breaking. Took it back and they tried to charge me A phenomenal amount of money more! They said that something must’ve gone wrong since the unit left the shop! We barely used the unit actually we used our son machine in conjunction with ours. so in essence we used our “repaired“ unit for approximately 30 minutes before it malfunctioned. I would never trust the store with repairs in the future!