Running a nationwide company Running a nationwide company, this is the worst service department I have dealt with in my 20 years of experience. Dropping equipment off for warranty work, it has been taking an average of 2 weeks to get anything back. It is difficult to run a business with this kind of service. It is unfortunate this is the only John Deere dealer in the area.

Frustrated customer: Frustrated customer: I ordered online 3/19/22 all items were correct except for the mower blades which were wrong I have been trying for weeks to get this corrected I called the phone number at the top of the website, and it responded busy call back after several attempts I sent an email to sales@ and got no response so I called one of the location numbers and a gut answered the phone and said the person that would handle that would be back in 20 minutes I asked if there was a way to do this by email and he said send to shipping@ which I have done twice with no response so this past Saturday and the guy said the person I need to talk to in not in and he transferred me to their extension and I left a message with my name and number as of today and no one has called so at this point I am done they can keep my $78.24 and know that this will be the last business I do with them they are quick to bill for the order but there communication process is horrible and customer service is no better.

Fast shipping Fast shipping! I loved being able to look at a diagram and pick the exact part I needed. Being new to working on lawnmowers I wasn’t sure exactly what I needed that’s why having the diagram was so helpful

They sold me a part they didn’t even… They sold me a part they didn’t even have and apparently couldn’t get, charged me and waited days to tell me they wouldn’t be shipping it. I knew I should have bought through a retailer I’ve actually heard of and can trust. I would recommend buying elsewhere if you really need the part.

I ordered a part for my John Deere lawn… I ordered a part for my John Deere lawn tractor. It arrived on my doorstep 3 days later in perfect condition and I installed it without any problems the next day. I would buy from them again without hesitation