Grills Mart USA

11201 N Tatum Blvd Ste 300 PMB 316322, 85028, Phoenix, United States
http://grillsmart.com
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

10.00%

1

30.00%
About Grills Mart USA

Welcome to Grills Mart USA, the ultimate destination for all your outdoor cooking needs! At Grills Mart, we are passionate about providing you with the best grilling products, accessories, and customer service to help you become the ultimate grill master. We understand that every grilling enthusiast has their own unique preferences and requirements, which is why we offer a wide range of grills, smokers, and accessories from leading brands like Weber, Traeger, Napoleon, and more. Our products are designed to meet the highest standards of quality and performance, ensuring that you can cook up a storm with ease and confidence. Our team of expert staff members is always available to assist you in finding the perfect grill for your needs, from gas and charcoal to pellet and electric grills. We are committed to providing exceptional customer service and strive to make your shopping experience as seamless and enjoyable as possible. At Grills Mart USA, we believe that grilling is not just a hobby, it's a lifestyle. That's why we are dedicated to providing you with the tools and resources you need to elevate your outdoor cooking game and create unforgettable meals for family and friends. So come and visit us today and let us help you become the ultimate grill master!

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GB

This is an update on a previous review… This is an update on a previous review about Grills mart that I sent in.They still refuse to let me return a dented refrigerator they sent meand get a refund.They say they are " passionate" about customer service but that's bs. I've been sent an email they are looking into it but still no response from them.Received it 1/9 and it's 1/29 and still no resolution.

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Jeff Krueger
GB

Horrible experience Horrible experience. No returned phone calls. No e-mail response. They sent me the wrong item. Spent weeks trying to fix. They even sent me a message saying they would charge me a restocking fee. Would never use them again. I think this company is a scam. Beware.

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Richard Kim
GB

Great customer service Great customer service. Was contacted throughout the process on when I could expect my delivery. The customer service line was also helpful on updating me on the status of my order.

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Ryan
GB

Buyer Beware You sent me the wrong product and refused to correct it. Customer service was insulting and pretended to not understand the problem. You are defrauding customers by advertising and selling products you do not deliver. BUYERS STAY AWAY FROM GRILLS MART!!! Many other companies sell these products. 2/23/23 I just read the manufacturer's response to my review and it is A COMPLETE LIE. Apparently this company intends to continue to deceive. I would be happy to publish my email correspondence with the company and provide photos of what was ordered and received. After I published my review I received an email from their customer service representative (Jessica) offering to actually send me the correct product I ordered if I take down my negative review. I wonder how many other customers they have tried to manipulate this way. I think the public deserves the truth about GrillsMart.

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Alan Barton
GB

Fast service and great price on my… Fast service and great price on my Nomad Grill.

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