Grills Mart USA

11201 N Tatum Blvd Ste 300 PMB 316322, 85028, Phoenix, United States
http://grillsmart.com
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

10.00%

1

30.00%
About Grills Mart USA

Welcome to Grills Mart USA, the ultimate destination for all your outdoor cooking needs! At Grills Mart, we are passionate about providing you with the best grilling products, accessories, and customer service to help you become the ultimate grill master. We understand that every grilling enthusiast has their own unique preferences and requirements, which is why we offer a wide range of grills, smokers, and accessories from leading brands like Weber, Traeger, Napoleon, and more. Our products are designed to meet the highest standards of quality and performance, ensuring that you can cook up a storm with ease and confidence. Our team of expert staff members is always available to assist you in finding the perfect grill for your needs, from gas and charcoal to pellet and electric grills. We are committed to providing exceptional customer service and strive to make your shopping experience as seamless and enjoyable as possible. At Grills Mart USA, we believe that grilling is not just a hobby, it's a lifestyle. That's why we are dedicated to providing you with the tools and resources you need to elevate your outdoor cooking game and create unforgettable meals for family and friends. So come and visit us today and let us help you become the ultimate grill master!

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GB

This is an update on a previous review… This is an update on a previous review about Grills mart that I sent in.They still refuse to let me return a dented refrigerator they sent meand get a refund.They say they are " passionate" about customer service but that's bs. I've been sent an email they are looking into it but still no response from them.Received it 1/9 and it's 1/29 and still no resolution.

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Michael
GB

BBQ cover not received I still have not received order. I get notices it was shipped - nothing arrives - customer service checks and was not shipped. Something wrong with inventory mgmt system. Customer service people very helpful though.

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Omar Canada and Sergio Medina Jr
GB

It was fast customer service and faster… It was fast customer service and faster shipping compared to other companies when I order parts or more grills! Customer service great too! They helped me right away to when I order 2 grills by accident and they did everything to help make sure my order fixed.

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Jeff Krueger
GB

Horrible experience Horrible experience. No returned phone calls. No e-mail response. They sent me the wrong item. Spent weeks trying to fix. They even sent me a message saying they would charge me a restocking fee. Would never use them again. I think this company is a scam. Beware.

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Nick
GB

I recently ordered an expensive Grill… I recently ordered an expensive Grill from Grills Mart USA and I am becoming very concerned. At the time of the order, the company indicated that the grill typically ships 5-8 days from date of order. As of week 3 the grill has not shipped. I have tried to contact the company multiple times including 3 emails with no response. I tried to call but the phone number listed on the site is no longer active.

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