Grills Mart USA

11201 N Tatum Blvd Ste 300 PMB 316322, 85028, Phoenix, United States
http://grillsmart.com
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

10.00%

1

30.00%
About Grills Mart USA

Welcome to Grills Mart USA, the ultimate destination for all your outdoor cooking needs! At Grills Mart, we are passionate about providing you with the best grilling products, accessories, and customer service to help you become the ultimate grill master. We understand that every grilling enthusiast has their own unique preferences and requirements, which is why we offer a wide range of grills, smokers, and accessories from leading brands like Weber, Traeger, Napoleon, and more. Our products are designed to meet the highest standards of quality and performance, ensuring that you can cook up a storm with ease and confidence. Our team of expert staff members is always available to assist you in finding the perfect grill for your needs, from gas and charcoal to pellet and electric grills. We are committed to providing exceptional customer service and strive to make your shopping experience as seamless and enjoyable as possible. At Grills Mart USA, we believe that grilling is not just a hobby, it's a lifestyle. That's why we are dedicated to providing you with the tools and resources you need to elevate your outdoor cooking game and create unforgettable meals for family and friends. So come and visit us today and let us help you become the ultimate grill master!

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Alan Barton
GB

Fast service and great price on my… Fast service and great price on my Nomad Grill.

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Jeff Krueger
GB

Horrible experience Horrible experience. No returned phone calls. No e-mail response. They sent me the wrong item. Spent weeks trying to fix. They even sent me a message saying they would charge me a restocking fee. Would never use them again. I think this company is a scam. Beware.

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Ryan
GB

Buyer Beware You sent me the wrong product and refused to correct it. Customer service was insulting and pretended to not understand the problem. You are defrauding customers by advertising and selling products you do not deliver. BUYERS STAY AWAY FROM GRILLS MART!!! Many other companies sell these products. 2/23/23 I just read the manufacturer's response to my review and it is A COMPLETE LIE. Apparently this company intends to continue to deceive. I would be happy to publish my email correspondence with the company and provide photos of what was ordered and received. After I published my review I received an email from their customer service representative (Jessica) offering to actually send me the correct product I ordered if I take down my negative review. I wonder how many other customers they have tried to manipulate this way. I think the public deserves the truth about GrillsMart.

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Omar Canada and Sergio Medina Jr
GB

It was fast customer service and faster… It was fast customer service and faster shipping compared to other companies when I order parts or more grills! Customer service great too! They helped me right away to when I order 2 grills by accident and they did everything to help make sure my order fixed.

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Elisa Rose
GB

BUYER BEWARE - do not use this company, please read!!! If I could rate this company a zero, I would. Horrible customer service, poor communication with the customer and spent several weeks coordinating white glove delivery and assembly service at the cost of $336 for a surprise birthday gift for my husband. They took my money and when the delivery finally showed up 2 days late, the freight company had no knowledge of the additional installation service that was requested and paid for. They dropped off a 300lb grill at the edge of my driveway and we were left to just figure it out. Called and the supervisor conveniently wasn’t available to speak with me directly. Please do not use this company, they lie and are scammers.

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