Richard Kim
GBGreat customer service Great customer service. Was contacted throughout the process on when I could expect my delivery. The customer service line was also helpful on updating me on the status of my order.
Roseann Murphy
GBFound perfect grill cover. I needed to purchase a new grill cover for my husband's grill. I need an exact size, one that is well made and would not be blown off by high winds. I found the perfect cover.
Carlos Suarez
GBThe seller shipped the wrong product The seller shipped the wrong product. It took a few days to fix issue and for seller to issue credit. Although credit was issued, I’m still waiting for a return label to send the wrong item back.
Nick
GBI recently ordered an expensive Grill… I recently ordered an expensive Grill from Grills Mart USA and I am becoming very concerned. At the time of the order, the company indicated that the grill typically ships 5-8 days from date of order. As of week 3 the grill has not shipped. I have tried to contact the company multiple times including 3 emails with no response. I tried to call but the phone number listed on the site is no longer active.
Michael
GBBBQ cover not received I still have not received order. I get notices it was shipped - nothing arrives - customer service checks and was not shipped. Something wrong with inventory mgmt system. Customer service people very helpful though.