Omar Canada and Sergio Medina Jr
GBIt was fast customer service and faster… It was fast customer service and faster shipping compared to other companies when I order parts or more grills! Customer service great too! They helped me right away to when I order 2 grills by accident and they did everything to help make sure my order fixed.
Richard Kim
GBGreat customer service Great customer service. Was contacted throughout the process on when I could expect my delivery. The customer service line was also helpful on updating me on the status of my order.
Shelly Wallace
GBI was able to find the part needed I was able to find the part needed, and installed it. It was not hard, but unfortunately I have never done this before and will have to order another part.
Elisa Rose
GBBUYER BEWARE - do not use this company, please read!!! If I could rate this company a zero, I would. Horrible customer service, poor communication with the customer and spent several weeks coordinating white glove delivery and assembly service at the cost of $336 for a surprise birthday gift for my husband. They took my money and when the delivery finally showed up 2 days late, the freight company had no knowledge of the additional installation service that was requested and paid for. They dropped off a 300lb grill at the edge of my driveway and we were left to just figure it out. Called and the supervisor conveniently wasn’t available to speak with me directly. Please do not use this company, they lie and are scammers.
Frederick Borowicz
GBAwesome grated/flat grill combo ability. Great customer service. I was unable to enter coupon code and they assisted with applying coupon after purchase. Shipped quickly and it is a great grill. Very versatile with skillet insert. With high cover convection cooking of standing roasts and whole poultry is a breeze. Use mine for camping. Stores easily.