Mark
GBThe process of buying the grill was easy and cost can't be beat The process of buying the grill was easy. The price was the lowest on the internet. The only issue was delivery took a little longer then I anticipated. Was hoping to have it by memorial day, however it took a little longer. Otherwise, I love my new grill.
Jeff Krueger
GBHorrible experience Horrible experience. No returned phone calls. No e-mail response. They sent me the wrong item. Spent weeks trying to fix. They even sent me a message saying they would charge me a restocking fee. Would never use them again. I think this company is a scam. Beware.
Ryan
GBBuyer Beware You sent me the wrong product and refused to correct it. Customer service was insulting and pretended to not understand the problem. You are defrauding customers by advertising and selling products you do not deliver. BUYERS STAY AWAY FROM GRILLS MART!!! Many other companies sell these products. 2/23/23 I just read the manufacturer's response to my review and it is A COMPLETE LIE. Apparently this company intends to continue to deceive. I would be happy to publish my email correspondence with the company and provide photos of what was ordered and received. After I published my review I received an email from their customer service representative (Jessica) offering to actually send me the correct product I ordered if I take down my negative review. I wonder how many other customers they have tried to manipulate this way. I think the public deserves the truth about GrillsMart.
Don Carpenter
GBordering was easy and quick and I would… ordering was easy and quick and I would order another product from your company
John Purrone
GBGreat customer service Great customer service . Jessica was able to resolve an issue I had with the Pizza oven base. Thanks for all.