Richard Kim
GBGreat customer service Great customer service. Was contacted throughout the process on when I could expect my delivery. The customer service line was also helpful on updating me on the status of my order.
Don Carpenter
GBordering was easy and quick and I would… ordering was easy and quick and I would order another product from your company
John Purrone
GBGreat customer service Great customer service . Jessica was able to resolve an issue I had with the Pizza oven base. Thanks for all.
tom pozarycki
GBProduct is mis-engineered Product is mis-engineered, particularly the support stand. Screws do not fit female counterparts, and some screws are virtually impossible to install due to design and tightness of access. Some screw holes are only partially accessible due to overlapping steel not properly trimmed at factory. Exhaust vent does not fit opening in oven. One fire brick arrived damaged.
Nick
GBI recently ordered an expensive Grill… I recently ordered an expensive Grill from Grills Mart USA and I am becoming very concerned. At the time of the order, the company indicated that the grill typically ships 5-8 days from date of order. As of week 3 the grill has not shipped. I have tried to contact the company multiple times including 3 emails with no response. I tried to call but the phone number listed on the site is no longer active.