Still haven't received the order ... Worst customer service ever. The customer service department reads from a script and has no real answers, you can hear a bunch of background noise when speaking to them on the phone, not sure they even can hear me. Then they tell me it is either our for delivery or has been delivered and I am calling to say it hasn't been delivered. When I emailed customer service they send me a rebate of 50 so I can reorder???, that will never happen. DO NOT RECOMMEND...

VERY DISAPPOINTED I ordered flowers for my mother in law for Mothers Day a few years ago, her flowers were delivered but vase was broken, flowers were dead, and no note. She had no idea who sent them, and in the process cut her hand opening the box due to broken glass!!! I called told my complaint they said they would resend and never did. Now I get emails with so much off order to order, yeah right, I just delete them. I will never use again!!!!!

Horrible Value The flowers were delivered the day AFTER Mother's Day. I wouldn't be so upset, but the bouquet that arrived were 12 tulips sticking out of a vase. For $126 (after free shipping and "$40 off coupon"). They looked nothing like the picture online, and the description on the website never mentioned the low number of flowers. This is an unacceptable charge for the product received. Well noted.

Poor product, falsely advertised, shady company Discounts are offered only to later tack on additional unjustified charges. They promise satisfaction guaranteed, but that's only if you complain on delivery! How could my girlfriend complaining upon receiving a dozen roses. Like that's going to happen! They came in a box, not a vase as shown in the ad for my price selection. The leaves were wilting one day later. We were both extremely disappointed! They scam you with additional costs and misleading advertising. Never again! Stay away!

FDE for my wife the arrangement that I ordered and had delivered to my wife was absolutely gorgeous. I spoke to a customer service representative on the phone before and after placing my order and she was very helpful with helping me make a decision as well as ensuring that the details of my order were accurate. She also assured me the arrangement would be a great gift - and she was right! My wife loved them. Great service and incredible style!