If you can get someone on the phone they're great! I'll admit, I was wary at first. I had found out late on a Friday afternoon that is was my bosses birthday so I tried to scramble a last minute flower delivery for her, which after placing the order I was sure would not make it. Then I found out the was going out of town for the rest of the week and was leaving imminently. The flowers seemed pretty moot at that point so I decided to cancel the order, which was a process. I had to call the customer service line 4 times and sit on hold for 30 minutes before I actually got a chance to speak to someone. The woman I spoke to was vary kind but and was determined to do everything in her power to make sure the order got to my boss but unfortunately it just wasn't going to happen. I would honestly have given a lower rating if it wasn't for the customer service provided by the woman I spoke with.

VERY DISAPPOINTED I ordered flowers for my mother in law for Mothers Day a few years ago, her flowers were delivered but vase was broken, flowers were dead, and no note. She had no idea who sent them, and in the process cut her hand opening the box due to broken glass!!! I called told my complaint they said they would resend and never did. Now I get emails with so much off order to order, yeah right, I just delete them. I will never use again!!!!!

FDE is a hidden Gem I have been using another florist for 10 years. Their arrangements were always great, but I wanted to try something different and special. A co-worker of mine suggested Flower deliver express. He and I searched their site together, and suddenly I realized what I had been missing all these years! I ordered a seasonal arrangement for my wife for the holidays and she was so ecstatic about the unique arrangement she received, and the quality and freshness of the flowers. The best part? I saved a TON of money by ordering with FDE, and got something better. Flower deliver express is a hidden gem.

Still haven't received the order ... Worst customer service ever. The customer service department reads from a script and has no real answers, you can hear a bunch of background noise when speaking to them on the phone, not sure they even can hear me. Then they tell me it is either our for delivery or has been delivered and I am calling to say it hasn't been delivered. When I emailed customer service they send me a rebate of 50 so I can reorder???, that will never happen. DO NOT RECOMMEND...

I was scamed Hello back in may I placed a order for a 40 b-day flowers and paid over 53 bucks for them on my credit card I called many times just got run around many times I put in over 5 hours of my time to get what I paid for still no flowers it's a big f.....scam I work very hard for my money don't ever ever buy from these scam people