LP
USBasically a scam site as others have stated! Basically a scam site, as others have said. I ordered a small range vent hood for an apartment I rent. They are hard to find that small, and Outdoor Kitchen Connection showed it in stock. Then began the many months of "it's being shipped" and "oops we made a mistake" and "Now, it's being shipped". After two months, they charged my CC and sent a shipping notice, which wasn't actually a "real" tracking! As others have said, they respond really fast via email, and make all sorts of nice comments and promises, then nothing happens. (Kyle Farmer-if that's his name, is really smooth!) They are dragging you along. Finally, I asked for a refund and gave it a week or so to refund my CC (should be easy, right?) They never did, so I contacted my CC company (USAA-they are wonderful with this scam stuff!) I disputed the charge, and they ruled in my favor, so I beat you Outdoor Kitchen Connection FRAUDS! Don't even chance it! Go to a local appliance or Home Depot or Lowes. If the price is too good to believe, there is a reason for it!
Mike Wisdom
USOutdoor Kitchen Connection I must admit I was skeptical that I would even receive the outdoor fridge I ordered with the negative reviews about Outdoor Kitchen Connection. I ordered the fridge on March 28th and received it April 14th. It was professionally packaged and was not damaged. I'd say Outdoor Kitchen Connection did their job. Thank you.
Shannon Simonson
USDo not buy!! SCAM!!! Do not buy!!! I bought a grill in October 2021. Still have not received April 2022. Will not return calls or return money!
Adriana
USScam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you
Me
USThis company is a scam This company is a scam. They’ll never ship your order.