Shannon Simonson
GBDo not buy!! SCAM!!! Do not buy!!! I bought a grill in October 2021. Still have not received April 2022. Will not return calls or return money!
Adriana
GBScam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you
JG
GBBest online retail transaction in years! Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions I had right away via email, text and even a phone call. I can’t say enough about my experience purchasing BBQ grill equipment from them and would be willing to place my outdoor purchases through them. Their pricing was reasonable, the delivery was prompt and they kept I touch with me the entire process. With so many websites you are just an order number but this was the personalized service that has been missing. Do yourself a favor and order your outdoor grilling equipment from Kyle and the team at Outdoor Kitchen Connection
Mike Wisdom
GBOutdoor Kitchen Connection I must admit I was skeptical that I would even receive the outdoor fridge I ordered with the negative reviews about Outdoor Kitchen Connection. I ordered the fridge on March 28th and received it April 14th. It was professionally packaged and was not damaged. I'd say Outdoor Kitchen Connection did their job. Thank you.
Frank
GBGreat customer service Great customer service. Quickly responded to all inquiries. Ordered product was delivered on time as promised. Would definitely not hesitate to order again.