Outdoor Kitchen Connection

5773 Woodway Dr., #41, 77057, Houston, United States
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3.35
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

0.00%

1

40.00%
About Outdoor Kitchen Connection

At OutdoorKitchenConnection.com, we offer customers Premium Outdoor Kitchen packages including Grills of all type, Cabinet Storage, Refrigeration, Outdoor Heaters, Smokers, and much more to create your ideal outdoor space. We pride ourselves on our meticulous selection of unique, high quality, and reliable solutions from reputable brands and manufacturers combined with competitive pricing. We are Authorized Dealers and ONLY partner with Quality and Reliable Brands (Unlike Traditional Stores). We understand that some of us just want the good stuff. That is why partner with American-based companies. We very carefully select products that offer superior quality that you most likely won't find in traditional stores. If you care about the products you are buying, then you're in the right place. OutdoorKitchenConnection.com is for the people that want the good stuff. We pass our savings to our customers Most of our products are manufacturer-direct. This means you can feel confident knowing you are getting quality products directly from the warehouse of your favorite brands. No unknown middle-men with hidden expenses and lack of quality control. We want you to feel confident you are getting genuine products complete with quality care. And of course, with the middle-men cut out, we pass all those savings on to you! Our Customer first approach and Expert Customer Service We are dedicated to giving our customers an unforgettable shopping experience. We understand that some online stores fall short when it comes to offering world-class, personal customer support. That is why our experts are readily available for you to chat or call us whenever you need to. We want to make sure you have all of the answers and are guided to the right solutions. We distribute to the lower 48 contiguous United States via FedEx, UPS, DHL, and LTL Freight. Disclaimer: We partner with brands founded/based in the USA. Thus, some manufacturing of certain products may be overseas. Price Match Guarantee Check out our "Price Match Guarantee" Policy! The trust and satisfaction of our customers is so very important to us. If you have any questions about our products or would like to check the availability of an item, please use the "Contact Us" page to get in touch. Additionally, you can call us at (855) 430-3500 or email us at [email protected] anytime!

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William Jackson
US

Ordered grill Ordered grill, drawers, and doors for an outdoor kitchen build. Never received and to this day cannot get info on when they’ll ship and when to expect these products. Eventually called credit card company and had transaction cancelled! Stay away from this company!

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Donna Ronning
GD

Very unethical We were excited to find a replacement for our outside fridge for our lanai however we have orders this over a month and a half ago have have no updates or shipping info from the company. If we could we would cancel our order but there is no way to do this. Very unhappy customer Donna ronning Order 1184

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Kory Khosravi
US

WARNING - Do NOT buy from or trust this seller WARNING - Do NOT buy from or trust this seller YOU HAVE BEEN WARNED! I placed an order with this company over 6 weeks ago. This guy Kyle Farmer called me and did a very nice first gesture the moment we placed the order for a Bull outdoor refrigerator. After that it was a horror movie. He threw the whole playbook at me and is very smooth at it. Bottom line- We never received shipment / tracking info first time. So after 3 weeks he tells me the first unit me was damaged at UPS and he will ship another one. This time he fills out a shipment label ~ 3 weeks ago. Well it stayed at a label and UPS never received nor shipped the second unit. He says it could have been stolen. And that he would ship a third one. He claims he has already paid for 2 refrigerators and is out the money. I just told him to cancel the order. Please do NOT waste you time and mental health with this guy. He's negative energy.

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Jose Alvarez
US

Do NOT order from this company This company is a HOAX. Pls be informed and do NOT order from this company. All these great reviews are fake. I ordered my product and it has been 12 days with not a single update, other than the order is confirmed. Their support phone line does not answer. I'll give it a few more days and then dispute the charges with my credit card company.

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Michael Frost
US

Shipping is a little challenging as you… Shipping is a little challenging as you can read in the news and on TV, but Kyle kept us informed and made us comfortable with the process! He is a man of his word and reliable company to deal with. Great products and prices!

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