Cayla Burks
GBI've had the BEST experience with… I've had the BEST experience with Outdoor Kitchen Connection! They helped me find the product I was needing and had it on the fast!!!
kelly
GBAttention to details Attention to details, frequent updates on order status and quality products
Adriana
GBScam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you
Frank
GBGreat customer service Great customer service. Quickly responded to all inquiries. Ordered product was delivered on time as promised. Would definitely not hesitate to order again.
Taylor Akin
GBExceptional Service We just wanted to sneak in a quick review of our experience with Kyle and Outdoor Kitchen Connection. To be honest I researched many outdoor, stainless steel refrigerator options which would last in the Florida coastal salty-air conditions we live in. The Stainless Steel Summit fridge arrived in impeccable condition and fired right up. I ran a 12 hour test with a can of beer and 3 thermometers (including thermoworks) and the fridge was within a few degrees consistently from different test points within the unit. I was mostly concerned about ACTUAL availability of the unit and drop ship-timing during these logistically challenging pandemic influenced times. I can't emphasize this enough, the communication, patience and courtesy shown by Kyle and his team is what I was most impressed with. Working with Kyle was a pleasure and supporting a small company means a lot to us! He was very invested in our purchase, from the initial chat and barrage of questions, through the scheduling of the delivery, and all the way to post delivery! Nice to see someone passionate about his company and proud of the products he's offering. Very thorough service from start to finish and I'll gladly recommend Kyle and Outdoor Kitchen Connection to my peers as they complete similar projects! Thanks for everything my friend! Clint and Leigh Akin-