Outdoor Kitchen Connection

5773 Woodway Dr., #41, 77057, Houston, United States
http://outdoorkitchenconnection.com
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3.35
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

0.00%

1

40.00%
About Outdoor Kitchen Connection

At OutdoorKitchenConnection.com, we offer customers Premium Outdoor Kitchen packages including Grills of all type, Cabinet Storage, Refrigeration, Outdoor Heaters, Smokers, and much more to create your ideal outdoor space. We pride ourselves on our meticulous selection of unique, high quality, and reliable solutions from reputable brands and manufacturers combined with competitive pricing. We are Authorized Dealers and ONLY partner with Quality and Reliable Brands (Unlike Traditional Stores). We understand that some of us just want the good stuff. That is why partner with American-based companies. We very carefully select products that offer superior quality that you most likely won't find in traditional stores. If you care about the products you are buying, then you're in the right place. OutdoorKitchenConnection.com is for the people that want the good stuff. We pass our savings to our customers Most of our products are manufacturer-direct. This means you can feel confident knowing you are getting quality products directly from the warehouse of your favorite brands. No unknown middle-men with hidden expenses and lack of quality control. We want you to feel confident you are getting genuine products complete with quality care. And of course, with the middle-men cut out, we pass all those savings on to you! Our Customer first approach and Expert Customer Service We are dedicated to giving our customers an unforgettable shopping experience. We understand that some online stores fall short when it comes to offering world-class, personal customer support. That is why our experts are readily available for you to chat or call us whenever you need to. We want to make sure you have all of the answers and are guided to the right solutions. We distribute to the lower 48 contiguous United States via FedEx, UPS, DHL, and LTL Freight. Disclaimer: We partner with brands founded/based in the USA. Thus, some manufacturing of certain products may be overseas. Price Match Guarantee Check out our "Price Match Guarantee" Policy! The trust and satisfaction of our customers is so very important to us. If you have any questions about our products or would like to check the availability of an item, please use the "Contact Us" page to get in touch. Additionally, you can call us at (855) 430-3500 or email us at [email protected] anytime!

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Adriana
GB

Scam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you

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Frank
GB

Great customer service Great customer service. Quickly responded to all inquiries. Ordered product was delivered on time as promised. Would definitely not hesitate to order again.

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JG
GB

Best online retail transaction in years! Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions I had right away via email, text and even a phone call. I can’t say enough about my experience purchasing BBQ grill equipment from them and would be willing to place my outdoor purchases through them. Their pricing was reasonable, the delivery was prompt and they kept I touch with me the entire process. With so many websites you are just an order number but this was the personalized service that has been missing. Do yourself a favor and order your outdoor grilling equipment from Kyle and the team at Outdoor Kitchen Connection

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kelly
GB

Attention to details Attention to details, frequent updates on order status and quality products

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Donna Ronning
GD

Very unethical We were excited to find a replacement for our outside fridge for our lanai however we have orders this over a month and a half ago have have no updates or shipping info from the company. If we could we would cancel our order but there is no way to do this. Very unhappy customer Donna ronning Order 1184

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