Emil Vecinu
GBI ordered 700 feet of vinyl fence from… I ordered 700 feet of vinyl fence from the Fence Supply Online company. The Fence Supply Sales Representatives provided me with an outstanding support in deciding the size of the fence components that would fit my application. Also the Fence Supply Sales Representatives provided drawings of fence components that helped me to build a gate that would match the fence. These people went beyond their responsibilities to help. Thank you.
Patrick Doran
GBRichard went out of his way to ensure… Richard went out of his way to ensure that my request for the khaki-cored Solar post caps for which I was searching were those that most closely resembled the New England Style caps at the most reasonable price. Much appreciated his special efforts. Pat Doran
JV
GBWe ordered 8-6' tall door gates for our… We ordered 8-6' tall door gates for our commercial steel building on 9/19/23. Matt told us will be ready in two weeks, He showed us the type of gate latch and J-bolts we would get so we approved it. The order wasn't ready in two weeks and Matt called to add another week. This was disappointing as we already planned installation and then had to cancel it. We went to pick up our order on 10/11/23. The gates were loaded and Matt showed us some other latch they fabricated and different J-bolts. We also noticed in in better light that the tubes were spray painted with a can, had runs all over, weld smoke hadn't been cleaned off, the tube joints didn't match and had large gaps, areas on the tubes had no paint, so he gives us a spray can saying we could paint them. It all had scuff marks making them look used and re-worked. Matt offered a return and refund before we left and I said we'll think it over. We then left for home. FYI there is no quality here, very amateurish work. Furthermore, we were shown parts we were ordering and getting, but what we got was something different and so badly made that they couldn't be used. 10/11/23, I called and texted Matt pictures of our concerns and today he told us that he would issue a refund of those parts and send us the correct flip-locking latches we were suppose to get via overnight. We had to postpone leaving on vacation just to see if they actually arrive tomorrow. We will give an update of that experience.
Ellen Allen
GBDO NOT USE THIS BUSINESS DO NOT USE THIS BUSINESS! This business is a total scam. Took money from my small business and disappeared. Lots of excuses. All they have is excuses and no material. They will take your money and you’ll only be delivered lies. It only takes a little digging to see their more recent reviews show the true nature of this business. They blame customers, COVID, every and any natural disasters. They’d blame God if they could. The one thing they don’t deliver is goods. They will not give you your money back and tell you tough luck go tell your bank! Richard Fish the owner is nothing but a scam artist and a fraudster!! DO NOT USE THIS BUSINESS!
Cheri Walter
GBI bought a split rail fence from them I bought a split rail fence from them. Susan was really helpful. From the quote to delivery it was really reasonable time frame. We finally got the fence put up and have had so many complements on it and so many people tell us they want a fence just like it. They are a great company to do business with. Thankyou