I ordered 700 feet of vinyl fence from… I ordered 700 feet of vinyl fence from the Fence Supply Online company. The Fence Supply Sales Representatives provided me with an outstanding support in deciding the size of the fence components that would fit my application. Also the Fence Supply Sales Representatives provided drawings of fence components that helped me to build a gate that would match the fence. These people went beyond their responsibilities to help. Thank you.

DO NOT USE THIS BUSINESS DO NOT USE THIS BUSINESS! This business is a total scam. Took money from my small business and disappeared. Lots of excuses. All they have is excuses and no material. They will take your money and you’ll only be delivered lies. It only takes a little digging to see their more recent reviews show the true nature of this business. They blame customers, COVID, every and any natural disasters. They’d blame God if they could. The one thing they don’t deliver is goods. They will not give you your money back and tell you tough luck go tell your bank! Richard Fish the owner is nothing but a scam artist and a fraudster!! DO NOT USE THIS BUSINESS!

Ordered 6x6 fence caps (32) and… Ordered 6x6 fence caps (32) and received confirmation number. Was told I would be notified of shipment and tracking number. 12 days went by an nothing! Called and spoke to Richard and explained that to him and his response was, don't go there cowboy and he would hit the refund button. I promptly told him to Absolutely do that and my name was not cowboy! What kind of customer service is this? They NEVER stated it would be 3 or4 weeks when I ordered it. I can't believe this company is still on in business. Buyers beware! Go to solar caps direct.com for real customer satisfaction.

BEWARE BEWARE: This is a dishonest vendor. They will Lie, Cheat and Steal. Apparently they are running a Ponzi scheme and I ended up at the bottom of their pyramid and out $8,000. I will be pursuing this through legal channels to hopefully end his run of victims. You have been warned.

Will Take Your Money But Not Provide Goods Ordered in early December 2021. Was advised it would be 6-8 weeks for 'Will-Call' pickup since I would he picking up. After not receiving notification in allotted time, I tried to contact several times over course of three months. Never received a response. Finally found a way to reach owner. He blamed sick staff (Covid), ongoing website issues, phone system messed up, email down, etc. and promised to contact me the following day and confirm refund. He never called. After that, his mailbox was full. The business website menu didn't work and all mailboxes were full...hmmm. They took my pre-payment in Dec 2021 with no technical issues. They even sent a marketing email to buy fence material through them even though I had just purchased. BEWARE OF THIS COMPANY. I had to have my credit card company conduct a fraud investigation to refund my money. If CapitalOne deems it fraud, that's not good. BBB gives an 'F' rating. Their website is still up and, apparently, taking orders. I urge others who have been charged and misled to file a complaint with the Texas Attorney General's Office and with the BBB.