Buyer beware! Horrible customer service! They make promises, quickly charge your credit card and then come up with all kids of reasons why they can't deliver. I've been told that certain items on my order are on back order for weeks and they can't send out a partial order.I also received an email stating certain items (which I didn't even order) are holding up shipment. Total RIP off!

One of the worst companies I have ever… One of the worst companies I have ever dealt with. First, I placed an order with a Visa gift card. There were no issues and I received a shipping confirmation. 3 days later I received a call and email saying the order didn't process and that they need a new credit card for payment. I essentially said no, because it seemed very shady and the order was showing as pending on the card. They also over charged me be $1.02. After arguing about this with customer service (Janice) I said cancel the order I don't want it. They told me to write return to sender on the box and ship it back (which I did). I don't know why they didn't send a return address label (very unprofessional). Now today I checked my card and it was fully processed. SO, they took my money, had me ship back their product and essentially stole from me.

I experienced the worst customer… I experienced the worst customer service and order I have ever experienced with a vendor this spring. Mary Jennifer Johnson did nothing to correct Park Seed's mistake, was extremely rude to me on the phone, in email and in voicemails, repeatedly called me a "sir", even though I am a female. We didn't even get an apology for her not being able to fix the mistake or refund us the money that was due back to us. Will not be ordering from you again. Terrible business practice. Unacceptable.

Wish I had seen all these negative reviews before ordering Delivery is sloooooow! Is order being subtracted out for bids? Who knows how long delivery time itself will be. "Packaging time" needed to put together 10 packs of seed prior to shipping is terrible. Order a year ahead if plan to have in time for planting season. Forget all those 15% off promotions and $2.99 shipping enticements. Not worth it. They do not respond to inquiries either.No idea about germination since I'm still waiting for delivery.

It was remarkable I received my order without any delay, which further enhanced my satisfaction with the overall service provided by Park Seed. I am eagerly anticipating the moment when the flowers begin to blossom, and I am already looking forward to sharing another review once that happens. Thank you for your great service!!!