John Suddith
GBSatisfaction and Admiration- A Park success! My purchases go back to the 1970’s when I had a beginners garden! Park Seed Company was the only company I used. More recently after retirement I have the time to “play in the dirt” - like a kid in the proverbial “sand box!” I enjoy browsing through the Park catalogue and have wishful thoughts of growing so many of the beautiful flowers and vegetables. I have never been disappointed with the quality of seed and the outcome produced. Park Seed is a highly reliable and customer oriented company!
sherry kurk
GBI placed an order with Park Seed on… I placed an order with Park Seed on April 3rd for 4-100 3” Jiffy pots for a total of 400 pots. Total came to about $62.97 including $13.00 in shipping. Today I received an email saying my package was delivered “at front door” in Brooklyn, NY via UPS. I live in Oregon. So I’ve tried calling the company many times and no one answers the phone. I’ve emailed and no response. I’ve now submitted a fraud complaint with my bank and I’ll also submit a complaint with the FBI IC3 department for internet crime complaint. It’s ridiculous how many businesses are running scam internet sites
Holly Kattlegreen
GBOne of the worst companies I have ever… One of the worst companies I have ever dealt with. First, I placed an order with a Visa gift card. There were no issues and I received a shipping confirmation. 3 days later I received a call and email saying the order didn't process and that they need a new credit card for payment. I essentially said no, because it seemed very shady and the order was showing as pending on the card. They also over charged me be $1.02. After arguing about this with customer service (Janice) I said cancel the order I don't want it. They told me to write return to sender on the box and ship it back (which I did). I don't know why they didn't send a return address label (very unprofessional). Now today I checked my card and it was fully processed. SO, they took my money, had me ship back their product and essentially stole from me.
Becky B
GBLong-term customer, mostly good experience I have been a Park Seed customer for well over a decade and have experienced mostly favorable results. They offer a wide variety--that is what keeps me coming back--that and habit, I guess. I like buying smaller amounts of a wide variety of seeds because storing them long-term does compromise germination rates, but the tradeoff is higher price per seed. In one order a couple of years ago, I discovered that the bell peppers seeds I paid for did not arrive, and contacting the company got me nowhere. Other than that I have always received what I ordered, so I just wrote off the loss and ordered seeds again from them the next year.
nevercomingback
GBI experienced the worst customer… I experienced the worst customer service and order I have ever experienced with a vendor this spring. Mary Jennifer Johnson did nothing to correct Park Seed's mistake, was extremely rude to me on the phone, in email and in voicemails, repeatedly called me a "sir", even though I am a female. We didn't even get an apology for her not being able to fix the mistake or refund us the money that was due back to us. Will not be ordering from you again. Terrible business practice. Unacceptable.