Should have come here first! I had spent a lot of time searching online for a special cover for new cacti I'm trying to grow in zone 7. I had been using a laundry basket and it look ridiculous but I couldn't find anything else. Then, it occurred to me to check Gardeners supply and I immediately found exactly what I was looking for. The price was fair and the measurements were perfect. It is exactly what I needed. Thanks!

Order has not shipped over two weeks… Order has not shipped over two weeks after ordering. Shipping was charged and I was told it would be refunded and it was not. Wait time to speak to someone was 58 minutes. I will not order from this company again.

Update to 4/11 review Wanted to provide an update to my initial review 3 weeks ago. I am giving the overall rating a 2 now that my experience with GSC is just about over. The good news is the first part of my order arrived yesterday with the other part due to be delivered tomorrow. So it took 4 weeks on the nose for my order to be delivered. If you have anything that is time-sensitive, I suggest looking elsewhere until GSC truly is back to operating normally. I do feel badly for the employees who are trying to dig themselves out of a mess. With an issue that appears to have surfaced in February, though, it is perplexing that issues still remain nearly 3 months later. I received the e-mail from GSC's Chief Operating Officer(?) last week that was likely sent to hundreds of customers. I appreciate the gesture - better late than never - but the intentional decision not to comment at all about what GSC has/is/would be doing to get this resolved was disappointing. We don't need all the details, but some would certainly have been appropriate to share. Best of luck to everyone with their orders.

Terrible customer service management Terrible customer service management. Have waited weeks for the shipment of my goods. If the company is facing delays, they should inform customers of this! It’s unacceptable to not respond to emails asking for a status of shipment or take 30 mins to answer a phone call. Would NOT recommend company.

Worst customer service and shopping… Worst customer service and shopping experience of any company I’ve used in the last 10 years. The customer service phone number is a waste of time. No one answers and hold time exceed 45 min. Still haven’t received an update on my order and it’s been a month. The only time I actually got to speak to someone, they admitted they screwed up and I’d have my plant in 3 days. It’s been two weeks and still nothing. I’ve requested my money back… still no response. Thinking of taking legal action because this company is a racket. DO NOT do business with them. Save yourself the headache.