Things you can't get anywhere else! Knocked off one star since some things I ordered were out of stock, but I wasn't notified until after I submitted my order. (But these are crazy gardening times right now!) We've really enjoyed all the items we've bought from Gardener's Supply Company, particularly the bean towers and the pea fencing. Wonderful sturdy but collapsible trellises for peas and beans to climb on. Bye-bye bamboo!

Wow. Terribly bad experience. My original rating was one star. I waited online for 28 minutes and as a result of speaking to one temp person they hired because of their issues in their warehouse, and the 2nd person who tried to remedy the issue, I've moved it up to three. Crux of the issue: It's taking WAY too long to fulfill orders AND they are not communicating clearly or frequently enough about their challenges. (They seemed to have installed new software and it's causing them all sorts of changes, perhaps one among many challenges.) The people are lovely. It's the only reason this is moving up. I feel for them. :They are doing their best under what seems like an overwhelmingly bad situation.

Terrible customer service management Terrible customer service management. Have waited weeks for the shipment of my goods. If the company is facing delays, they should inform customers of this! It’s unacceptable to not respond to emails asking for a status of shipment or take 30 mins to answer a phone call. Would NOT recommend company.

Order has not shipped over two weeks… Order has not shipped over two weeks after ordering. Shipping was charged and I was told it would be refunded and it was not. Wait time to speak to someone was 58 minutes. I will not order from this company again.

Service Don't update shipping online, phone hold always 30 minutes or more, limited time to call. Trying to shop local but Gardner's Supply doesn't seem to care. Nice bit about employee=owned but totally useless.