Jeremy Felder
USBetter off spending $100 on a charbroil Spent $2,500 on the grill, the burners have never worked correctly. I’ve had email correspondence with the manufacturer and they have basically just continued to say I need to take it apart and clean it.....even though it has never worked. Do not buy from this company.
Marvelous Marv
USJust Awful. Avoid! Bought a 3 burner AOG. Utter disappointment. Either doesn't get hot enough or causes flareups that turn into a firestorm. Hard to clean. Have a Home Depot Weber at my vacation place that cost less than 1/5th of this piece of junk that cooks fast and never flares up. AOG not recommended. Avoid!
Sam G on tje Central Coast of CA
USVery poor delivery time & missing item Very poor delivery time. Placed an order for AOG grill replacement parts on 9/17/20. Finally received the shipment on 10/30/20. Worst part is I only received 1 of the 2 parts that I ordered but according to their website both items were shipped in the same box. Now I will have to hassle with them for refund for missing item.
Greg L
USInitial quality is good but .... Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.
Bill Fehn
USGreat grill Great grill! I have had 2 burners burn out and contacted the business I purchased the grill from and I was sent new burners from the manufacturer within a few days. Excellent customer service.