Greg L
GBInitial quality is good but .... Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.
Jake
GBOrder came quickly! -
Supak, Mike
GBI was very happy with the service Dept I was very happy with the service Dept. I replaced a built in & new one fit perfectly.
Zlotoff, Howard
GBWeb site was very intuitive for parts…Dr Z Sez Web site was very intuitive for parts selection and ordering process. I received the replacement parts in five days and was able to repair my built in grill quickly with no headaches thanks to American Outdoor Grill Shop.
Barry, Paul
GBNeeded to replace igniter received… Needed to replace igniter received parts and installed without issue. Thank you