Jeremy Felder
GBBetter off spending $100 on a charbroil Spent $2,500 on the grill, the burners have never worked correctly. I’ve had email correspondence with the manufacturer and they have basically just continued to say I need to take it apart and clean it.....even though it has never worked. Do not buy from this company.
quaranta, Peter
GBsolid grill solid grill, not too happy re: ignition feature, no battery but it works ,takes a long time to heat up over 800, maybe i'm just too old school. easy to set up. rear burner excellent, side burner, don't use it that much but is fine. needed to call company once, i don't know why, talked to a very nice person helped me and gave some tips, good conversation. so customer support should be better than average. expensive but worth it. it would be nice if they were to supply a "recipe, tips" brochure. highly recommend aog.
Ben Miller
GBSpent $3,000 on an AOG with accessories… Spent $3,000 on an AOG with accessories and emailed them one question, but never heard back from them!
Jake
GBOrder came quickly! -
Greg L
GBInitial quality is good but .... Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.