I have a built-in 30" natural gas… I have a built-in 30" natural gas grill. The battery operated igniters have worked very poorly from day one, the knobs have been loose from day one. I find that this grill has numerous hot and cold spots, and it doesn't provide even heat at all.

Initial quality is good but .... Initial quality is good but one of the spark generators failed in the second season of use and when I opted to replace both generators this spring I discovered a poorly done “ factory repair” on one of the unit’s generator plugs. This plug came apart when simply unplugging unit. Combined with no extra slack for ignition wires, it makes correction of issues a real pain. Not happy having to spend additional time and money correcting an issue that should not have been my problem in the first place.

Great grill Great grill! I have had 2 burners burn out and contacted the business I purchased the grill from and I was sent new burners from the manufacturer within a few days. Excellent customer service.

Just right. Right part. Right price. Prompt shipping. Thanks.

solid grill solid grill, not too happy re: ignition feature, no battery but it works ,takes a long time to heat up over 800, maybe i'm just too old school. easy to set up. rear burner excellent, side burner, don't use it that much but is fine. needed to call company once, i don't know why, talked to a very nice person helped me and gave some tips, good conversation. so customer support should be better than average. expensive but worth it. it would be nice if they were to supply a "recipe, tips" brochure. highly recommend aog.