No delivery, no accountability I ordered an upgrade in Feb of 2022 and it is now ONE YEAR later and they have not sent anything. I’ve been reaching out regularly to get any sort of update and they either don’t respond at all or say I’m in the queue, I’m on the priority list, I’m going to get tracking because it’ll ship next week and it HASN’T after a whole year!! This entire company is a scam and I could never recommend them to anyone. It’s a different customer service person each time, and none of them could be bothered to actually help.

2.5 years later and nothing 2.5 years later after ordering multiple pico max. Received 1 but not the 3 other I ordered. I email once a month or so and just keep getting told by Zack “There are delays caused by the sourcing constraints and procurement challenges that we are currently facing. These issues are affecting our ability to acquire raw materials and software, which is impacting the production of batteries in particular. We are working to resolve these issues as quickly as possible and appreciate your patience. We genuinely appreciate your patience and understanding, and we will keep you updated on the progress of your order.”

This company is just a scam This company is just a scam. I backed their Indiegogo campaign nearly 2 years ago, still have nothing delivered, yet they are running new campaigns on Kickstarter. I managed to get in touch with them recently and they said my delivery address was out of area for Fedex (it's not) and asked for more money to ship.

Absolute joy of a product with great design.. Absolute joy of a product with great design and easy to assemble, insert soil & saplings and easy maintenance. Product is made using materials of high quality materials. The size fits perfectly to hang onto a metallic object with the attached magnets and the ability to connect multiple Picos together is simply marvelous. The usage of USD C makes it quite the versatile solution along with low voltage electricity usage making its use quite sustainable in the long run. I fully endore the Pico models and Altifarm solutions to design a greener future for our homes.

Complete fraud - no products, no communication I backed two of their Kickstarter campaigns in October of 2020, for an Herbstation and 4 Picos, to the tune of several hundred dollars. I have her received ANY of these products, any refund, or ANY communication about why these have never been fulfilled. Their products are still being sold through webstores with “customer reviews” as recent as 2023, but buyers beware! I have messaged through their website, sent multiple emails, provided backer numbers and have had NO response. The last thing I received was an automated email in 2021 saying products were preparing to ship and asking that I confirm my shipping address, which I did. Since then, I have had no communication despite repeated attempts, and no products. Total scam!