2.5 years later and nothing 2.5 years later after ordering multiple pico max. Received 1 but not the 3 other I ordered. I email once a month or so and just keep getting told by Zack “There are delays caused by the sourcing constraints and procurement challenges that we are currently facing. These issues are affecting our ability to acquire raw materials and software, which is impacting the production of batteries in particular. We are working to resolve these issues as quickly as possible and appreciate your patience. We genuinely appreciate your patience and understanding, and we will keep you updated on the progress of your order.”

Timely delivery, Great results Timely delivery, great results, great after sales support. And I didn't think growing lavender in Mumbai was possible if not for altifarm. Super reachable, super helpful and I generally am a very skeptical person when it comes to putting my money but this was worth it.

They’ll take your money & not run but also stonewall you Backed their Pico Max two years ago and still received nothing. April 2022 their last “update” on the project was “you don’t have these yet but buy our next thing!” and not a word from them since then despite dozens of comments from frustrated backers. Even projects that are falling apart maintain customer engagement by letting people know what’s going on…Pico doesn’t care about that. Every email I’ve sent is met with “you’re in the queue”. Do better, guys.

Replacement stand I just got a replacement stand for my Herbstation. As always, I love this brand and its innovation for my plants and honestly, having so many everywhere in the house with Pico also grounds me mentally. The best therapy session is looking at my plants alive!

Kickerstart. No Product. No Refund. Project was funded via Kickstarter in July 2021. They don't send any updates anymore. The Website-Support + E-Mail support has the same excuses since years. They are not supportive nor problem solving at all. The problem is "sourcing materials". Year over Year. A simple refund seems too much. They don't offer an alternative product nor an alternative solution. Instead this scammy company prefers negative reviews everywhere instead of happy customers.