Sanderia Davis
USBuyers Beware Buyers Beware: I am not pleased with the service provided by Blooms Today. I live in Minnesota and wanted to purchase a large floral arrangement with three balloons and a large box of chocolates for my aunt in Texas. Based on some of the reviews, I was unaware that Blooms Today contract out orders to florists in the local area. I paid the same day, before 2:00pm fee. Nothing had been delivered by 3:30pm. A quick call to customer service and the florist delivered a small arrangement without the balloons and box of chocolates. I expected much more for almost $200. Spend your money elsewhere.
Austin
USNever Delivered Ordered flowers for Mother's Day but they were never delivered. When I emailed customer service, the reply was "your delivery status was on track but we haven't received conformation from the florist." After 4 days of waiting I canceled the order.
ML
USWish I could give negative stars Wish I could give negative stars. I ordered flowers to be delivered on Mother’s Day. I got an email notification they were delivered, but my mother did not actually receive them (she also checked with some neighbors to make sure they didn’t accidentally receive them). When I contacted Blooms Today about this, I was told they were redelivered today (Tuesday) but, again, my mother didn’t receive anything. Am now in process of just trying to get my money back.
PVR
CATerrible customer service Terrible customer service. Read the fine print. I requested white wine for my mothers, mother day gift, because she hates red wine, however, red wine was delivered. I called customer service, they told me to ask my mom to take a picture of the wine, only to tell me, I acknowledged the need to substitute if required when I agreed to terms. Messed up. Thanks Preetika CSR
KK
USDo Not Use!!! This was by far the worst experience I’ve had ordering flowers considering the circumstances, (funeral) and customer service offered. Their website advertises same day service. That was not even remotely true. They also double billed my credit card! Do not trust them. Use someone else!!!!!