SCAM This 1 star is not about the quality of the product, but the quality of the LACK OF CUSTOMER SERVICE!!!! Where is my order? I first contacted them via their website....NO RESPONSE! I tried to call but the phone is always busy! I wrote again, but I'm sure there will be no response there, as well. I then decided to look up their rating only to find that others, like me, have the same issues. THIS IS NOT A US VETERAN OWNED/RUN COMPANY!!!! This has to be a foreign SCAM!!!!! Rush, NY is just an address! THIS BS NEEDS TO STOP!!!!!!!

Stay clear Ordered American Flag Jul 19 2022 not received yet Am a member of many veteran organizations will advise all to stay clear, even their email is returned by mail demon.

Ordered June 15, 2022 - Nov. 19,2022 still waiting for order. I placed my order in June, my credit card was chargred immediately even though you tell me there will be a significant wait time. It has been over 5 months and I have been waiting. Phone calls have not been answered. Emails have not been answered. My summary of my experience is:I HAVE BEEN TAKEN AND YOU ARE A SCAMMER!! i will be reporting you to the Better Business Bureau.

Made In USA is a Huge Disappointment I purchased one of their flags after doing a bit of research to ONLY buy made in the USA flag. I seen they were made by veterans, as I am a Vietnam Veteran. I loved the flag when I got it but within a year the blue section of the flag had faded greatly, and now looks like a grey color. I had written them, only to be ignored with no response twice, about this problem and never even received and answer. I tried doing the right thing by buying USA flag and made by Veterans but it don’t appear your company backs their product or care to respond. I am beginning to regret my purchase and dont want to buy US Flags made anywhere else but so far you are leaving me no options. Service, response and material are sub par. And they support veterans along with proud of being made in the USA... think again before buying from this company..... Very disappointed is an understatement. Shame on Cavalry Flags for the scam American Pride. Ron Raccioppi Vietnam 66-67

Fraudulent Company - DO NOT PURCHASE HERE Many phone calls & emails to the Customer Service Dept, combined with submitting a Customer Service response on their website. All unanswered. Same song & dance as the other reviews. I only ordered from this company because my husband and I are a dual-active duty couple and wanted to support a fellow veteran who sells American made products. Disappointed that I got scammed. Below is my email to the Customer Service Dept. - - - - - - - - - - - - - - - - - - - - - - Good Morning! I placed order #5XXX9 for a flag sixty-two days ago. I have not received the flag or an email confirming it was shipped. I did read & do understand your notice that there will be delays due to COVID-19. However, I wasn’t expecting it to be over two months. Can you please provide an estimated ship date? If the flag will not be able to be delivered by the end of November, I will need a refund of $80.28 that was paid to Cavalry Flags on Sep 13, 2022. Thank you for your assistance. A prompt response would be greatly appreciated.