Superior The man on the phone was quickly able to pull up what I saw on the public web and help me order the parts I needed. He Fed X'ed them to me straight away. Fair price, excellent service.

Fine print return refusal I purchased two items for my snowblower for future use. I only needed 1 for a soon to be repair but ordered two because this snowblower company went under. I did not open the boxes till spring when I went to summer-ize my blower. Upon opening the box, I realized the parts I received were too long. Apparently there are two sizes... I called the company and was told since it is beyond they're 60 day return span, they would not accept them back for exchange. NO exceptions. It is their "policy". Policies are needed as a guideline but not written in stone. I just want to "exchange" them for the right size. The customer service agent there said he would not honor my request. I guess that is the last time I deal with this company.

I like his knowledgeable and courteous phone staff thats why I am giving a good rating! If you are looking for a new engine or parts call Equipatron they have knowledgeable and courteous phone staff. Its very hard to find companies like that today, if you speak to someoneyou like make sure to get their name ad aske for that person even if tey do not get a commission. You spoke to them they know what you asked and you don not have to explain it all over again, at least thats the way I like it.

Did right by me Was searching Amazon for edger blades when I happen to notice this online retailers name at the bottom of the page. Never heard of them but on a whim searched their catalog and found their price for what i wanted was more than 50% cheaper. Ordered the edger blades and not long after I received them via Fedex. Would order from them if I have another need for garden products. Good job Equipatron.

Has all the parts you need I needed new blades for my rider and there price for Oregon blades was cheaper than OEM. I will buy all my small motor parts from them from here on out.