Good to bad I will start by stating that my overall service and results were praise worthy. HOWEVER, once we hit covid they started to miss their scheduled appointments. Then later that year I ended up canceling my yearly service for the next year due to financial issues on my part, meaning I did not wish to spend my income for lawn service. I am now, very frequently getting phone calls, even though I was nice and explained I will not be doing any lawn service for the year. The other irritation is that the calls I am getting do not show on my caller ID as TruGreen, but many different phone numbers through out the country.

Please don’t! I have more weeds now than I had when Tru Green started. I also have a lot of bald spots in my lawn now. I’ve had so-called specialist out to explain that and fix it. I was told my lawn is old. They apparently don’t know that your lawn re-seeds itself every year. Truly, my lawn has never looked so bad! Please don’t fall for their lies. And they have no “specialist.”

Mr Allen tucker from the Indian trail… Mr Allen tucker from the Indian trail nc office that I spoke to back on March 15 2024 said he would have someone come to my house and rectify the situation I contacted the office at that number it gets switched to another number I get a individual that doesn't know anything I spoke to a higher up. The woman that I spoke to was trying to resolve the situation. She contacted Mr tucker at the Indian trail location and had him give me a call and he did and told me on the phone that he couldn't get to me until 3 29 2024 that what he said on 3 15 2024 and guess what I called and there is no schedule for me. This location lies out there butt, there ratings for crap and I'm not going to use them. The Charlotte location is much better but they don't service Monroe area. SO DON'T HIRE THESE People THEY ARE TWO FACE LIERS. I CANCELED MY SERVICE THEY DONT DO WHAT THEY SAY.

Talked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.

I called Trugreen last Wednesday around… I called Trugreen last Wednesday around 4 PM and the lady said someone will be out to do your yard on March 26 I called the people this morning I called and they told me I called and canceled my plans which I didn’t call at all on Monday they are full of lies shame on them and last year in June I gave them my information to pay and they punched in the wrong information so they had to wait. That’s not my fault.no good company.