Erin Penny
GBTrugreen sprayed my house and it is… Trugreen sprayed my house and it is stained, it has been over 48 hours and I am still waiting for contact to be made. Hopefully, my siding is not ruined.
Randy Stamm
GBGood to bad I will start by stating that my overall service and results were praise worthy. HOWEVER, once we hit covid they started to miss their scheduled appointments. Then later that year I ended up canceling my yearly service for the next year due to financial issues on my part, meaning I did not wish to spend my income for lawn service. I am now, very frequently getting phone calls, even though I was nice and explained I will not be doing any lawn service for the year. The other irritation is that the calls I am getting do not show on my caller ID as TruGreen, but many different phone numbers through out the country.
Jay Shehane
GBTalked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.
D H
GB2 days ago I’ve called to get more info… 2 days ago I’ve called to get more info about the package and price. The person from the call center kept saying they are the cheapest and the best. They were my first company I’ve called to see what’s they can offer. They kept pushing to buy. Have 2 other people call me less then 1 hour apart the next day trying to pressure me to buy their product. That is NOT how to make a sale.
YWJ
GBPrice Charged higher than Price Quoted I had not signed up for service yet, but was gathering information after an email ad. Got a call back from a sales rep in North Georgia (?), based on the area code. First price quote was $976. I asked to take off one component (trees & shrub service), and the phone rep said new price would be $363 - Wow! I was all in!! I asked for the details in an email, so I could discuss with my family before committing. Email came showing price as $636. Numerical transposition mistake? After reading the tons of negative reviews, I think not. :-(