David Johnson
GBNot what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.
Robert S.
GBThe absolute worst service ever The absolute worst service ever. I am embarrassed at how my yard looks compared to my neighbors. I called and terminated their service today. I hired another service that knows what they are doing. I regret ever dealing with TruGreen and will never use them again. I should’ve read all the reviews before I started with them.
Joseph Bober
GBI was not happy with initial service I was not happy with initial application due to the hard rains we had for 4 days, I felt the product would be diluted to no use. I was not offered for them to re-apply and I cancelled my account. I received after cancel a schedule when they was going to return so I called and had the young lady confirm cancelling. She asked why I did not have them re apply. I was not offered that at the time and is why I cancelled. They make claims of satisfaction but don't live up to their word So, I am out of pocket for a treatment, and was not offered re apply I just be refunded or a re apply done SCAMMERS
Kristi
GBI agreed to services for my mother's… I agreed to services for my mother's home. She is out there for hours trying to make her lawn better. When I heard they will spray and put down lime for a reasonable price I was onboard to help. My mother was home, but didn't know if they really put down the lime. Then when I was supposed to get 50% off first treatment, with lime included in my package, I was appalled by receiving a bill for 3x the amount they promised. Wish I saw these reviews before signing up
Erin Penny
GBTrugreen sprayed my house and it is… Trugreen sprayed my house and it is stained, it has been over 48 hours and I am still waiting for contact to be made. Hopefully, my siding is not ruined.