BEWARE DO NOT FALL FOR IT Canceled service on 04/17/24 today is 04/30/24 and haven't received my 371.72 refund Customer service supervisor treat me really rude literally like s that is the reason why I canceled didn't even received any service hired them on 04/11/24

Talked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.

I agreed to services for my mother's… I agreed to services for my mother's home. She is out there for hours trying to make her lawn better. When I heard they will spray and put down lime for a reasonable price I was onboard to help. My mother was home, but didn't know if they really put down the lime. Then when I was supposed to get 50% off first treatment, with lime included in my package, I was appalled by receiving a bill for 3x the amount they promised. Wish I saw these reviews before signing up

I called Trugreen last Wednesday around… I called Trugreen last Wednesday around 4 PM and the lady said someone will be out to do your yard on March 26 I called the people this morning I called and they told me I called and canceled my plans which I didn’t call at all on Monday they are full of lies shame on them and last year in June I gave them my information to pay and they punched in the wrong information so they had to wait. That’s not my fault.no good company.

If I could give negative stars I would If I could give negative stars I would. Prepaid for 1 year service. Made NUMEROUS calls asking when next treatment would be, as it seemed I was never getting serviced. Every call, I was told there was no record of my previous calls or pleas for help. After year service ended, service was canceled. Without telling me, they put me on a resubscribe list, so I started getting billed for a whole new year. Called to cancel, and confirmed on the phone FIVE times that I had a $0 balance and my subscription was canceled. They are now saying they have no record of my phone calls whatsoever, that my subscription is ongoing, and trying to bill me another $150. Being "fast tracked to speak with a manager" still takes "24-48hrs for a callback". DO NOT START THE SERVICE, YOU WILL NEVER GET OUT OF IT, AND BE IGNORED THE MINUTE THEY HAVE YOUR MONEY.