TruGreen

1790 Kirby Parkway, 38138, Memphis, United States
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1.60
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

10.00%

1

75.00%
About TruGreen

This is more than just a lawn, it’s your home turf. That’s why TruGreen, America’s #1 lawn care company, has a team of PhD agronomists and certified specialists who work to provide tailored care and bring out your lawn’s full potential. We’re here to help you and your lawn flourish this season.

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Fred Barbour
GB

kenneth young man was very nice knew… kenneth young man was very nice knew what he was doing did a very nice job i am very happy looks good truck#122115 fred

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Roger B
GB

Possibly the worst lawn care and… Possibly the worst lawn care and customer service company in existence. Their techs don't treat your entire lawn. Just spray what they always do, even if the chemicals don't treat that particular weed or issue. They will keep sending back and charging without resolving the issue. Do not use

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David Johnson
GB

Not what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.

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YWJ
GB

Price Charged higher than Price Quoted I had not signed up for service yet, but was gathering information after an email ad. Got a call back from a sales rep in North Georgia (?), based on the area code. First price quote was $976. I asked to take off one component (trees & shrub service), and the phone rep said new price would be $363 - Wow! I was all in!! I asked for the details in an email, so I could discuss with my family before committing. Email came showing price as $636. Numerical transposition mistake? After reading the tons of negative reviews, I think not. :-(

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Jay Shehane
GB

Talked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.

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