Robert S.
GBThe absolute worst service ever The absolute worst service ever. I am embarrassed at how my yard looks compared to my neighbors. I called and terminated their service today. I hired another service that knows what they are doing. I regret ever dealing with TruGreen and will never use them again. I should’ve read all the reviews before I started with them.
David Johnson
GBNot what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.
Janet Jones
GBDo your research and find someone else! My little yard was 90%weeds and 10% grass. tI hired them after they convinced me and guaranteed a successful outcome. They killed the little grass I had and the weeds remain. The service tech was supposed to return for a free analysis. He did not show. After several written requests i haven’t heard back from anyone. Even more concerning is that my dog suddenly began losing his hair in patches at the same time the product was sprayed. This is not a company to give your hard earned money to or do business with.
YWJ
GBPrice Charged higher than Price Quoted I had not signed up for service yet, but was gathering information after an email ad. Got a call back from a sales rep in North Georgia (?), based on the area code. First price quote was $976. I asked to take off one component (trees & shrub service), and the phone rep said new price would be $363 - Wow! I was all in!! I asked for the details in an email, so I could discuss with my family before committing. Email came showing price as $636. Numerical transposition mistake? After reading the tons of negative reviews, I think not. :-(
Erin Penny
GBTrugreen sprayed my house and it is… Trugreen sprayed my house and it is stained, it has been over 48 hours and I am still waiting for contact to be made. Hopefully, my siding is not ruined.