Talked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.

Good to bad I will start by stating that my overall service and results were praise worthy. HOWEVER, once we hit covid they started to miss their scheduled appointments. Then later that year I ended up canceling my yearly service for the next year due to financial issues on my part, meaning I did not wish to spend my income for lawn service. I am now, very frequently getting phone calls, even though I was nice and explained I will not be doing any lawn service for the year. The other irritation is that the calls I am getting do not show on my caller ID as TruGreen, but many different phone numbers through out the country.

I agreed to services for my mother's… I agreed to services for my mother's home. She is out there for hours trying to make her lawn better. When I heard they will spray and put down lime for a reasonable price I was onboard to help. My mother was home, but didn't know if they really put down the lime. Then when I was supposed to get 50% off first treatment, with lime included in my package, I was appalled by receiving a bill for 3x the amount they promised. Wish I saw these reviews before signing up

Not what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.

Possibly the worst lawn care and… Possibly the worst lawn care and customer service company in existence. Their techs don't treat your entire lawn. Just spray what they always do, even if the chemicals don't treat that particular weed or issue. They will keep sending back and charging without resolving the issue. Do not use