Do not buy from Flower Explosion!! Do not buy from Flower Explosion!!! I ordered a dozen roses and they arrived wilted with barely any life left in them. They were in transit for 4 days with no water vials attached to the ends of each rose! They were shipped from Quito, Ecuador not California. I immediately clipped them and placed in water with flower food upon arrival and waited a day before contacting the company in hopes the water would magically rejuvenate them, I had no such luck. I provided photos with my complaint and received an email back saying the roses looked great and to make sure I clip them and peel back the outer 5 pedals. If I were to peel back all the wilted pedals I would be left with stems. Very bad experience all around!

I had high hopes for the company I had high hopes for the company. I usually order my flowers from the bouqs, but decided to try this company. Well that was a huge mistake. Most flower companies overnight the flowers so they arrive in excellent condition. This company shipped them 4 days earlier then the date I requested. Which means they have been in FedEx limbo for 4 days...no doubt they will not arrive in excellent condition. And have been trying to get on the website for two days to leave a review and get the number for customer service, but it for some strange reason it is no longer working. Please stay away from this company and if you want beautiful flowers order the from the bouqs.

Horrible company Horrible company, shady practices, and abysmal customer service. Don't waste your time or money here. I still do not have the flowers I ordered, a week after the delivery date. This company refuses to refund me because of what they view is "implied", not actually stated in their terms of service.

Not worth it, look elsewhere I ordered 4 dozen roses for a graduation ceremony the first part of May. I requested they be here by May 15th. They shipped on May 12th. When I received the tracking information, I emailed the company and told them the tracking info showed a delivery date of May 18th. The graduation ceremony was May 17th. I received an email back telling me that the info was wrong and that the roses would be here on May 15th. May 15th arrived, and I received an email that morning saying that the roses would not arrive until the 18th, blaming it on Mother’s Day orders, FedEx, etc. I emailed them telling them I was disappointed and that the roses would be for nothing at that point. The roses arrived yesterday (late) and after opening both boxes, we only received 3 of the 4 dozen roses that we ordered. I emailed them today to let them know that and I received an email back today with their customer service all but directly calling me a liar. Based on the number of flowers listed on the box, according to them, I can’t possibly have been shorted. So, if you want late flowers and a number less than what you ordered, this is the company to go with. And on top of it all, they’ll tell you you’re a liar.

Do not buy anything from this company Do not buy anything from this company, they do not stand behind the customer, no customer service. Ordered Easter Roses supposed to be delivered 03/29/2024 wasn’t delivered until 04/01/2024 customs held the delivery, Fed Ex called me , Flower Explosions tried to say it was weather delayed and that was beyond their control, only after they found out I threw the delivery away did they say I could have taken pictures of the flowers and the shipping label and the could have possibly exchanged the product. I told them I’ve three 84.00 dollars away before and would probably throw that away again, but I promised them not with their company, sorry company, sorry customer service. Save your money and spend it elsewhere. Disappointed and dissatisfied. D. Locklear