Disappointed. Disappointed.. we have purchased 3 canopies from them in the past. They typically don't last long, but work. The last canopy we ordered was cut too short and didn't fit our structure. We argued with them and they refused to do anything so now we are stuck with a canopy that doesn't fit. Customer service is very disappointing.... Buy from someone else if you can.

Bought two replacement canopies from… Bought two replacement canopies from Garden Winds. The first one lasted 3 summers. Not too impressive, however given lack of other options, it was just long enough that I thought I'd give them another shot. It was still cheaper than replacing the whole metal gazebo structure, which is still in great shape. The second one, 3 years later, was considerably more expensive and I thought right away - seemed thinner and lighter than the first set. Despite waterproofing with Scotchgard spray, the roof was leaking after the first few times it rained - and not just a bit, I'm talking: pick up everything from the table right away and head inside when rain starts. After the first season with it, it could not even be removed from the structure without ripping in a few spots. Same with the installation this past summer. When it was time to take it off this fall, the canopy was paper-thin and you could rip it with two fingers. Same with their mosquito nets, by the way. Considering the high cost, by the time it's couriered to Canada, it's a rip off, given the abysmal quality. Tried to leave a review on their site - surprise, no way to do that. I wonder why!...

Worse experience ever I wish I would have read the reviews before purchasing my cover. The material is cheap and last only one season. If you are looking to spent $400 only for 1 summer go ahead with your order. Customer service suck.they are rude and not going to solve anything for you. Very disappoint.

Purchased the caopy from Garden Winds… Purchased the caopy from Garden Winds last April. Installed several months later and only had it up for two months. Put it up again this year and the material split, has holes, dry rotted and discolored. Customer service said it was out of warranty and wouldn't give any credit or replacement. I would never buy another product from this company again.

DO NOT BUY DO NOT BUY! The canopy replacement I received is defective with the top tier canopy way too big to fit. I don’t have a model number but the frame was exactly the same, from the same retailer, with the same model name. They insisted it was a different version of the gazebo without providing any evidence. I spent CAD$239 for a canopy that I cannot use. Now I have to spend approximately CAD $100 (return shipping cost, plus USD $45 deduction) to have it returned! SO UNREASONABLE!!! WORST SHOPPING EXPERIENCE EVER!