My plant arrived in a timely manner to… My plant arrived in a timely manner to my home in upstate NY. Having been shipped from Florida, I was a bit concerned because of the cold temps; but someone thoughtfully put a wee hand warmer in with the Pink Princess to keep her safe on her journey. Very impressed, thank you! Will definitely order again! :)

Plant was bigger than expected Plant was bigger than expected, and looks quite healthy and happy. Shipping was fast and plant was well protected. Thanks!

Me file a claim? … I’ve done customer service for 23 years and when a client had an issue with a delivery we would file the claim for them. Never have I had a company tell me that I had to file the claim after I sent them all the photos. I feel that my plant would have been better taken care of in transit if the shipping box was labeled “fragile “ and “Live plant” so I feel the responsibility lies with the company that is shipping it not the shipper Fed EX. I was going to go forward with this with Fed Ex like I was asked to by Culture and then I thought why am I doing this? Why isn’t someone from Culture stepping up and either filing on their clients behalf or making it right? Therefore I will not be able to do business with a company that charges so much for shipping but doesn’t want to hold their shipper responsible.

Great Staff, especially Kelly!!! They make ordering simple. The quality along with the price were unbeatable. Definitely will be ordering for Christmas!! Special thanks to Kelly!!

Amazing! My favorite plant company. The plants from this company are always gorgeous and packed well. Shipping was quick. I'm always excited to buy from CP. I recently started ordering from them and have now ordered several times. I am always tickled to get my shipment. I have recommended this company to all my plant buddies... and folks who have a new interest.