L Sheets
GBWrong Items Shipped UPDATE: Just received email from Kathy Kuo claims regarding the incorrect items in shipment. So I’m updating my review from one to three stars for now while I wait to see resolution I’d love to leave a great review but I ordered 2 parsons chairs and what I received was something else! I refused the delivery and contacted customer support. Still waiting to hear back from claims to see how to resolve the issue as I’d still like to receive what I had ordered.
laetitia stamboliu
GBI had a very good experience with Kathy… I had a very good experience with Kathy Kuo home, but a very bad experience with the transport guys. They were terrible. Stay away from that company. Thanks
Jane Schoenberg
GBThe coffee table was beyond… The coffee table was beyond expectations, very classy. We couldn’t be happier. The size is grand and the detail on the wood is artful.
Jackson Russell
GBBad customer service As a trade member, I receive 100’s of packages and can’t always open when they arrive. Kathy Kuo would don’t take responsibility for a blatantly damaged item due to shipping incorrectly and would not let me return item or even offer a restocking fee. Will take my business somewhere else next time.
Lisa Vahradian
GBSuperb Staff The Kathy Kuo Home representative on the phone was super friendly, professional and helpful.