RugStudio

12719 Cimarron Path, 78249, San Antonio, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About RugStudio

Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

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Joan Rehm
GB

I love this company I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still have questions,they have great representatives who will live chat promptly and thoroughly. I have purchased from RugStudio several times and I know they will continue to be in my future!

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AMS2017
GB

Great experience all around. I had a great experience with RugStudio.com. The swatches that I ordered arrived promptly and the quality of the rugs was excellent. When a lower price came up on a competitor's website, I sent a quick note via the chat function to a customer service representative asking if RugStudio could match the price, and she responded almost immediately that they could and even threw in a rug pad for free!! In fact, every question I sent via email was answered promptly and completely, even on the weekend. I am very impressed with their customer service and would recommend them to anyone looking for a high quality rug.

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BL
GB

Impeccable customer service! It's not often a company's customer service is so helpful, kind, responsive, and actually follows through with something they say they will do so quickly and efficiently. I couldn't recommend the Rug Studio more and will definitely be a repeat customer!

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Billi Vogan
GB

I recently ordered a rug from the Rug Studio I recently ordered a rug from Rug Studio. I had a problem, and was a bit irritated, but their customer service associate, Anne, took care of me in the most thoughtful and compassionate way. She made me feel more comfortable working with the Rug Studio, and I will say I did not have to wait forever on hold to speak with a representative. The Rug Studio has a great selection and are well priced. I am a design professional, so I know value and selection well.

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Iris Regas
GB

Very good selection and filter Compared to other online rug sites, Rug Studio has a very good selection and an easy to use filter. However the filter made me miss the perfect rug! (I found it anyway by specifying a brand I found on another website...) I can't say anything about Rug Studio's sales and service because I haven't ordered yet. I do plan to order several rugs from Rug Studio.

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