nikki hronis
GBVery happy customer! Just completed my third purchase using this awesome company! The design ladies were very helpful in finding pieces I never saw when I searched. My last purchase,a bedside table,was packed perfectly and arrived within two weeks. I highly recommend LazySuzy. Often times their shipping has been cheaper than the actual store websites.
Austin Rice
GBQuestioned legitimacy. 5stars. Questioned if it was a legit website at first & if I would receive my order . Well I’m happy to review that my order came in great condition, it is definitely an authentic piece & they sent updates through email during shipping. Overall 5 out of 5. Just took a little extra time to receive in mail, but that’s comparing to Amazon prime .
Richard Winegar
GBReally want to give a 5 star rating. Timely delivery, updates on progress. Beautiful product. Good customer service. I really wanted to give this a 5 star rating but I can't because of the enormous amount of bubble wrap. (Especially w/ chair #2 which arrived first) Very environmentally unfriendly, and a burden to deal with. They are plastic chairs that fit in the box. Just a little protection around the edges should suffice.
Amanda
GB2 month delay and damaged Our order got delayed by two months. There was no phone number to call for customer service although email responses were usually back within a day. Our media console arrived damaged with cracked and splintering wood on the inside. The customer service team did reach out and apologize for the delay and damages and gave us a partial refund for our product since we were unwilling to wait for a new piece of furniture.
JAMES
GBAn Amazing Experience with a Great Team! Great customer service, very responsive and helpful. The tables I originally wanted were no longer available after I ordered them. The team helped me find a great substitution and made the transaction so easy. Very happy with my tables AND with the amazing people at LazySuzy!