Fears unfounded I too was leery but trusted the reviews so took a chance … and am so glad I did. Within 10 days of my order, I received an anticipated delivery window. Then a call to select a date, then a confirmation. My couch was delivered on time by a great crew and is exactly what I ordered. The communication was above and beyond. I’d def order from LazySuzy again.

Questioned legitimacy. 5stars. Questioned if it was a legit website at first & if I would receive my order . Well I’m happy to review that my order came in great condition, it is definitely an authentic piece & they sent updates through email during shipping. Overall 5 out of 5. Just took a little extra time to receive in mail, but that’s comparing to Amazon prime .

Good Customer Service We received a West Elm chair from LazySuzy. There was a hiccup on the delivery date, but the CEO reached out to us and made everything right. He was responsive and professional in solving the matter, so good customer service, and we love the chair!

Very happy customer! Just completed my third purchase using this awesome company! The design ladies were very helpful in finding pieces I never saw when I searched. My last purchase,a bedside table,was packed perfectly and arrived within two weeks. I highly recommend LazySuzy. Often times their shipping has been cheaper than the actual store websites.

Communication is key The fact there was communication about what was going on. I get that in these times things don't always go as planned. But nothing is worse than when there is bad or no communication. I just wanted honest communication and feel like I got it. Kudos to LazySuzy for being able to do that.